- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Admin, Checkout, Reports and Dashboards, Storefront, API & Mobile, Third party services, Support, Point of Sale
- Down Index
- 46of 100
What to do
Check whether you use Shopify Admin, Checkout, Reports and Dashboards, Storefront and 4 more. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 12m it lasted.
Anything that failed between 2022-06-21 06:59 UTC and 2022-06-21 08:11 UTC may need a replay.Subscribe to Shopify's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=shopify works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Shopify 3
- investigating
We are looking into this and will keep you posted with updates here as soon as we have identified the issue.
provider
- monitoring
A fix has been put in place and we are monitoring for any further issues.
provider
- resolved
All traffic is back to normal levels, we are no longer seeing errors and believe this fix has worked as intended.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-9a528c1155
Is Shopify still down?
No, this incident was resolved 2022-06-21 08:11 UTC. For Shopify's live state, see https://down.guide/shopify.
How long did it last?
1h 12m, from 2022-06-21 06:59 UTC to 2022-06-21 08:11 UTC, by the times Shopify posted.
What was affected?
Shopify named Admin, Checkout, Reports and Dashboards, Storefront and 4 more.
What caused it?
Shopify hasn't published a root cause. If it does, it shows here.
Where does this come from?
Shopify's official status page, https://www.shopifystatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.