- Level
- confirmed
- Worst impact
- Degraded
- Components
- Admin, Checkout, Storefront, Point of Sale
- Down Index
- 25of 100
Summary
Shopify says that between 00:38 and 01:05 UTC on 2026-11-07, merchants had intermittent issues with Admin, Storefront, Checkout, Cart and Point of Sale. A fix at 01:05 UTC resolved the issue, and the incident is now resolved with monitoring ended.
Written by anthropic/claude-haiku-5.5 from Shopify's own updates.
What to do
Check whether you use Shopify Admin, Checkout, Storefront, Point of Sale. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 38m it lasted.
Anything that failed between 2026-11-07 01:02 UTC and 2026-11-07 01:40 UTC may need a replay.Subscribe to Shopify's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=shopify works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Shopify 5
- investigating
Merchants may experience issues when trying to access the Shopify Checkout, Cart, Admin and Storefronts intermittently.
provider
- investigating
Merchants may experience issues when trying to access the Shopify admin or seeing intermittent storefront and checkout errors.
provider
- identified
We've identified the problem causing intermittent issues impacting storefront, admins and some checkout pages and we're working on a solution.
provider
- monitoring
This issue has been resolved and is being monitored.
provider
- resolved
Between 00:38 and 01:05 UTC, we experienced some intermittent issues with Admin, Storefront, Checkout Cart pages and Point of Sale. A fix was implemented at 01:05 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-d91991d99c
Is Shopify still down?
No, this incident was resolved 2026-11-07 01:40 UTC. For Shopify's live state, see https://down.guide/shopify.
How long did it last?
38m, from 2026-11-07 01:02 UTC to 2026-11-07 01:40 UTC, by the times Shopify posted.
What was affected?
Shopify named Admin, Checkout, Storefront, Point of Sale.
What caused it?
Shopify hasn't published a root cause. If it does, it shows here.
Where does this come from?
Shopify's official status page, https://www.shopifystatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.