Skip to main content
Sinch

Service Degradation - Customer Dashboard

Degraded Lasted 52m · started · Sinch's page

Level
confirmed
Worst impact
Degraded
Components
Numbers Administration
Down Index
17of 100

What to do

  • Check whether you use Sinch Numbers Administration. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 52m it lasted.

    Anything that failed between 2026-03-25 17:41 UTC and 2026-03-25 18:32 UTC may need a replay.
  • Subscribe to Sinch's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=sinch works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Sinch 2

  1. investigating

    Dear Client, We are currently experiencing an issue affecting number purchases and provisioning (including North American Porting) on our customer dashboard, Dashboard.sinch.com. Incident Start Time: 2026-03-25 16:15 UTC Our teams are actively working to resolve the issue and restore full functionality as quickly as possible. We apologize for the inconvenience and appreciate your patience.

    provider

  2. resolved

    This incident has been resolved. Incident Start Time: 2026-03-25 16:15 UTC Incident End Time: 2026-03-25 18:19 UTC

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-1ddc388463

Is Sinch still down?

No, this incident was resolved 2026-03-25 18:32 UTC. For Sinch's live state, see https://down.guide/sinch.

How long did it last?

52m, from 2026-03-25 17:41 UTC to 2026-03-25 18:32 UTC, by the times Sinch posted.

What was affected?

Sinch named Numbers Administration.

What caused it?

Sinch hasn't published a root cause. If it does, it shows here.

Where does this come from?

Sinch's official status page, https://status.sinch.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.