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down.guideby Sazabi
Sinch

Sinch status history

324 incidents over the last year, newest first; 99.99% uptime (90 days), 99.99% uptime (12 months). History from before down.guide started reading the page is imported from Sinch's own archive.

Month

2026-11

10 incidents

  1. SinchDegradedOngoing
    Delivery Issue - SMS Verification - China

    Sinch says it is investigating delivery issues towards China for SMS Verification traffic, starting 2026-11-06 02:57 UTC. Reported impact includes delayed MTs, failed MTs, missing delivery receipts and late delivery receipts. As of the latest update, the incident remains under investigation.

    ongoing for 13h 59mSMS Verification
  2. SinchDegraded
    Delivery Issue Czech Republic - T-Mobile

    Sinch says it observed delivery issues on the T-Mobile network in Czech Republic affecting delayed MT and MO messages, missing delivery receipts, and late delivery receipts. The incident started at 00:30 UTC on 2026-11-06 and the provider says it was resolved at 04:35 UTC the same day.

    lasted 4h 7mSMS - EMEAeu
  3. SinchDegraded
    Delivery Issue - France
    lasted 4h 5mSMS - EMEAeu
  4. SinchDegraded
    Delivery Issue Spain - DigiMobil
    lasted 41mSMS - EMEAeu
  5. SinchDegraded
    Delivery Issue Colombia - Claro
    lasted 2h 40mSMS - LATAMlatam
  6. SinchDegraded
    Delivery Issue Sweden - Telavox
    lasted 48mSMS - EMEAeu
  7. SinchDegraded
    Delivery Issue Canada - ICE Wireless
    lasted 6h 17mSMS - CA - ShortCode, SMS - CA - Toll Freeca
  8. SinchDegraded
    Post-Incident Notification - United States & Canada - All destinations
    lasted 0mca, us
  9. SinchDegraded
    Delivery Issue Bolivia - Entel
    lasted 4h 21mSMS - LATAMlatam
  10. SinchDegraded
    Delivery Issue United States - Google Voice
    lasted 3h 19mSMS - US - ShortCodeus
Month

2026-10

31 incidents

  1. SinchDegraded
    Delivery Issue Belgium - VOOmobile & MobiStar
    lasted 6h 14mSMS - EMEAeu
  2. SinchDegraded
    Delivery Issue United States - AT&T
    lasted 42mSMS - US - 10DLCus
  3. SinchPartial outagePostmortem
    Service Degradation - Customer Dashboard and Account Balance
    lasted 2h 32mPayment, SMS - APAC, SMS Administration +13apac, eu, latam, us
  4. SinchDegraded
    Service Degredation - Lookup API
    lasted 10mSMPP - US, ENUM US, HTTP - US +2us
  5. SinchDegraded
    Delivery Issue Sweden - Telia
    lasted 11h 45mSMS - EMEAeu
  6. SinchDegraded
    Delivery Issue Nicaragua - Tigo
    lasted 8h 27mSMS - LATAMlatam
  7. SinchDegraded
    Delivery Issue Brazil - SurfTelecom
    lasted 12h 5mSMS - LATAMlatam
  8. SinchDegraded
    Delivery Issue Denmark - Nuuday
    lasted 3h 32mSMS - EMEAeu
  9. SinchDegraded
    Delivery Issue United Kingdom - O2
    lasted 2h 14mSMS - EMEAeu
  10. SinchDegraded
    Delivery Issue Bolivia - Entel
    lasted 1h 20mSMS - LATAMlatam
  11. SinchDegraded
    Delivery Issue France - Orange
    lasted 8h 33mSMS - EMEAeu
  12. SinchDegraded
    Sinch Engage - Web Portal - Reporting degradation
    lasted 5h 6mWeb Portalapac, eu
  13. SinchDegraded
    Delivery Issue Norlys - Denmark
    lasted 38mSMS - EMEAeu
  14. SinchDegraded
    Delivery Issue Evatis - Djibouti
    lasted 2h 20mSMS - EMEAeu
  15. SinchDegraded
    Delivery Issue New Zealand - Spark
    lasted 1h 20mSMS - APACapac
  16. SinchDegraded
    Engage - Zoho CRM Temporary Outage
    lasted 0m
  17. SinchDegraded
    Delivery Issue Guatemala - Tigo
    lasted 3h 37mSMS - LATAMlatam
  18. SinchDegraded
    Delivery Issue Sweden - Tele2Comviq
    lasted 14mSMS - EMEAeu
  19. SinchDegraded
    Delivery Issue USA - AT&T
    lasted 5h 7mSMS - US - ShortCode, SMS - US - Toll Freeus
  20. SinchDegraded
    Delivery Issue Guadeloupe - Orange
    lasted 8h 29mSMS - EMEAeu
  21. SinchDegraded
    Delivery Issue USA - AT&T
    lasted 4h 22mSMS - US - ShortCode, SMS - US - 10DLC, MMS - USus
  22. SinchDegraded
    Delivery Issue Belgium - Mobistar
    lasted 2h 33mSMS - EMEAeu
  23. SinchDegraded
    Delivery Issue Panama - Tigo
    lasted 1h 14mSMS - LATAMlatam
  24. SinchDegraded
    Delivery Issue Nicaragua - Tigo
    lasted 1h 16mSMS - LATAMlatam
  25. SinchDegraded
    Delivery Issue French Guiana - Digicel
    lasted 42mSMS - LATAMlatam
  26. SinchDegraded
    Post-Incident Notification - Delivery Issue Sweden - Tele2Comviq
    lasted 0m
  27. SinchDegraded
    Delivery Issue New Zealand - OneNZ
    lasted 3h 19mSMS - APACapac
  28. SinchDegraded
    Delivery Issue Brazil - Vivo
    lasted 6h 7mSMS - LATAMlatam
  29. SinchDegraded
    Calling Degradation - PSTN
    lasted 0mus
  30. SinchDegraded
    Service Degradation - 10DLC Campaign Provisioning
    lasted 2h 15mNumbers Administration, US Campaignsus
  31. SinchDegraded
    Post-Incident Notification - RTCx Services - US
    lasted 0mus
Month

2026-09

31 incidents

  1. SinchDegraded
    Delivery Issue Guatemala - Tigo
    lasted 3h 13mSMS - LATAMlatam
  2. SinchDegraded
    Delivery Issue Guatemala - Tigo
    lasted 12h 40mSMS - LATAMlatam
  3. SinchDegraded
    Delivery Issue Qatar - Ooredoo Qatar
    lasted 1h 9mSMS - EMEAeu
  4. SinchDegraded
    Delivery Issue Belgium - Proximus
    lasted 3h 19mSMS - EMEAeu
  5. SinchDegraded
    Customer Support - Ticketing System
    lasted 55mCustomer Support
  6. SinchDegraded
    Delivery Issue Brazil - Claro
    lasted 2h 54mSMS - LATAMlatam
  7. SinchDegraded
    Chatlayer - US and LATAM regions outage
    lasted 0mlatam, us
  8. SinchDegraded
    Delivery Issue Venezuela - Digitel
    lasted 11h 16mSMS - LATAMlatam
  9. SinchDegraded
    Delivery Issue Sri Lanka - Hutchison
    lasted 2h 3mSMS - APACapac
  10. SinchMajor outage
    Service Degradation – Calling – AP-Southeast-1
    lasted 2h 56mData Calling, Phone Calling (PSTN), Video Calling +1ap-southeast-1, us
  11. SinchDegraded
    Delivery Issue Mexico - Izzi
    lasted 2h 15mSMS - LATAMlatam
  12. SinchDegraded
    Delivery Issue France - Orange
    lasted 1h 1mSMS - EMEAeu
  13. SinchDegraded
    Delivery Issue Brazil - Claro
    lasted 38mSMS - LATAMlatam
  14. SinchDegraded
    Delivery Issue Congo D.R - Orange DRC
    lasted 5h 14mSMS - EMEAeu
  15. SinchDegraded
    Services | Operator Services | Potential delay in delivery of MO, MT and DLR | TT#MNOC-65291 (MNOC-65292)
    lasted 1d 4hMM4 (MMS 365), SMS 365 Operator USus
  16. SinchDegraded
    Delivery Issue Paraguay - Tigo
    lasted 3h 2mSMS - LATAMlatam
  17. SinchDegraded
    Delivery Issue Cambodia - Smart Axiata
    lasted 16h 41mSMS - APACapac
  18. SinchDegraded
    Delivery Issue Bolivia - Tigo
    lasted 1h 38mSMS - LATAMlatam
  19. SinchDegraded
    Delivery Issue - Bouygues Telecom - France
    lasted 9h 3mSMS - EMEAeu
  20. SinchPartial outage
    Campaigns Stats are not available
    lasted 6mCampaigns (France 🇫🇷), Campaigns API (France 🇫🇷), sFTP Connectors (France 🇫🇷)
  21. SinchDegraded
    Sinch Post-Incident Notification - Customer Dashboard
    lasted 0m
  22. SinchDegraded
    Service Degradation - Elastic SIP Trunking - US East
    lasted 0mus
  23. SinchDegraded
    US1 - Site Degradation
    lasted 2h 36mSMPP - US, Redhot XML (mBlox), SMPP - CA +5us
  24. SinchDegraded
    Delivery Issue Italy - Poste Mobile
    lasted 36mSMS - EMEAeu
  25. SinchDegraded
    Delivery Issue Mexico - AT&T
    lasted 1h 15mSMS - LATAMlatam
  26. SinchDegraded
    Delivery Issue - Romania
    lasted 17h 58mSMS - EMEAeu
  27. SinchDegraded
    Service Degradation - Conversation API WhatsApp - BR
    lasted 2h 58mWhatsApp
  28. SinchDegraded
    Interruption of Stats database
    lasted 16h 50mCampaigns (France 🇫🇷), Campaigns API (France 🇫🇷)
  29. SinchDegraded
    Sinch Incident - FaxAPI
    lasted 1h 8mAPI
  30. SinchDegraded
    Sinch Engage - Bulk Messaging - Degradation
    lasted 1h 30mWeb Portal
  31. SinchDegraded
    Delivery Issue Spain
    lasted 1h 49mSMS - EMEAeu
Month

2026-08

31 incidents

  1. SinchDegraded
    Delivery Issue United Kingdom - Lycamobile
    lasted 1h 35mSMS - EMEAeu
  2. SinchDegraded
    Delivery Issue Kuwait - Ooredoo
    lasted 20h 52mSMS - EMEAeu
  3. SinchDegraded
    Delivery Issue Djibouti - Evatis
    lasted 5h 8mSMS - EMEAeu
  4. SinchDegraded
    Service Degradation - Verification - Okta integration
    lasted 1h 54mSMS Verification, Verification Text to Speechus
  5. SinchDegraded
    Service Degradation - Customer Dashboard
    lasted 12h 19mAnalyticsus
  6. SinchDegraded
    Sinch Engage - WhatsApp Campaigns - Degradation
    lasted 1h 36mWeb Portal
  7. SinchDegraded
    Delivery Issue Germany - 1&1
    lasted 3h 32mSMS - EMEAeu
  8. SinchDegraded
    US1 & US7 - Site Degradation
    lasted 2h 43mSMPP - US, Redhot XML (mBlox), ENUM US +4us
  9. SinchDegraded
    Delivery Issue Bulgaria - Vivacom
    lasted 3h 10mSMS - EMEAeu
  10. SinchDegraded
    Delivery Issue Philippines - Globe Telecom
    lasted 4h 24mSMS - APACapac
  11. SinchDegraded
    Delivery Issue Canada - ICE Wireles
    lasted 12d 22hSMS - CA - ShortCodeca
  12. SinchDegraded
    Sinch Engage - Web portal degradation
    lasted 38mWeb Portal, Legacy Brands (MessageNet, DirectSMS, MobiPost, SMS Central, Wholesale SMS, Streetdata)apac, eu
  13. SinchDegraded
    Delivery Issue - United Kingdom - Lycamobile UK
    lasted 2h 20mSMS - EMEAeu
  14. SinchDegraded
    Delivery Issue French Guiana - Free Caraibe
    lasted 5h 3mSMS - LATAMlatam
  15. SinchDegraded
    Delivery Issue Martinique - Free Caraibe
    lasted 10h 52mSMS - LATAMlatam
  16. SinchDegraded
    Delivery Issue Guadeloupe - Free Caraibe
    lasted 10h 55mSMS - LATAMlatam
  17. SinchDegraded
    Service Degradation - REST API - US
    lasted 17h 51mREST - USus
  18. SinchDegraded
    Delivery Issue - United Kingdom - O2 UK
    lasted 1h 17mSMS - EMEAeu
  19. SinchDegraded
    Delivery Issue Sweden - Telia
    lasted 1h 19mSMS - EMEAeu
  20. SinchDegraded
    Delivery Issue Colombia - Telefonica
    lasted 2hSMS - LATAMlatam
  21. SinchDegraded
    Service Degradation – Number Lookups – All Regions
    lasted 0mAPIus
  22. SinchDegraded
    Service Degradation - AU1 Site - Retroactive
    lasted 0m
  23. SinchDegraded
    US1 & US7 - Site Degradation
    lasted 1h 34mSMPP - US, Redhot XML (mBlox), ENUM US +4us
  24. SinchDegraded
    Delivery Issue France - Lebara
    lasted 2h 59mSMS - EMEAeu
  25. SinchDegraded
    Delivery Issue Mexico - AT&T Mexico
    lasted 1h 20mSMS - LATAMlatam
  26. SinchDegraded
    Sinch Engage - Platform Degradation
    lasted 1h 21mWeb Portal
  27. SinchDegraded
    Delivery Issue Paraguay - Tigo
    lasted 56mSMS - LATAMlatam
  28. SinchDegraded
    Delivery Issue Guernsey - Sure Guernsey
    lasted 1h 4mSMS - EMEAeu
  29. SinchDegraded
    Delivery Issue Germany - O2 Germany
    lasted 4h 3mSMS - EMEAeu
  30. SinchDegraded
    Delivery Issue - Ooredoo Kuwait
    lasted 1h 20mSMS - EMEAeu
  31. SinchDegraded
    Delivery Issue Costa Rica - Telefonica
    lasted 58mSMS - LATAMlatam
Month

2026-07

41 incidents

  1. SinchDegraded
    Delivery Issue Angola - Unitel
    lasted 3d 11hSMS - EMEAeu
  2. SinchDegraded
    Sinch Engage - Inbox Degradation
    lasted 45mWeb Portal
  3. SinchDegraded
    Delivery Issue Angola - Africell
    lasted 7h 3mSMS - EMEAeu
  4. SinchDegraded
    Delivery Issue Angola - Africell
    lasted 3hSMS - EMEAeu
  5. SinchDegraded
    Delivery Issue Italy - Fastweb
    lasted 1h 23mSMS - EMEAeu
  6. SinchMajor outage
    Service Outage - Chatlayer Voice Engine - US, EMEA
    lasted 1h 16mChatlayer Voice Engine - US, Chatlayer Voice Engine - EMEA, Chatlayer Voice Engine - South Americaeu, latam, us
  7. SinchDegraded
    Delivery Issue Mexico - AT&T
    lasted 3h 16mSMS - LATAMlatam
  8. SinchDegraded
    Delivery Issue Brazil - Claro
    lasted 4h 3mSMS - LATAMlatam
  9. SinchDegraded
    Delivery Issue Hungary - Telenor
    lasted 1h 52mSMS - EMEAeu
  10. SinchDegraded
    Service Degradation - Customer Dashboard
    lasted 37mSMS Administration
  11. SinchDegraded
    Delivery Issue Djibouti - Evatis
    lasted 5h 33mSMS - EMEAeu
  12. SinchDegraded
    Delivery Issue Italy - Fastweb
    lasted 7h 31mSMS - EMEAeu
  13. SinchDegraded
    Delivery Issue Netherlands - Odido
    lasted 9h 4mSMS - EMEAeu
  14. SinchDegraded
    Delivery Issue Brazil - Algar Telecom
    lasted 14h 39mSMS - LATAMlatam
  15. SinchDegraded
    Delivery Issue - Guernsey - Sure
    lasted 5h 35mSMS - EMEAeu
  16. SinchDegraded
    Delivery Issue - Guadeloupe - Outremer Telecom
    lasted 4h 58mSMS - LATAMlatam
  17. SinchDegraded
    Delivery Issue Brazil - TIM Brazil
    lasted 10h 48mSMS - LATAMlatam
  18. SinchDegraded
    Sinch Elastic SIP Trunking - Incident - Inbound call completion issues
    lasted 1h 16mAPI, Inbound Calling, Outbound Calling +2
  19. SinchDegraded
    Services | Operator Services | Potential delay in delivery of MO, MT and DLR | TT#MNOC-64700
    lasted 1dSMS 365 Operator USus
  20. SinchDegraded
    Delivery Issue USA - T-Mobile
    lasted 3h 30mSMS - US - ShortCode, SMS - US - 10DLC, MMS - US +1us
  21. SinchDegraded
    Sinch Elastic SIP Trunking - Call Completion Issues
    lasted 4h 8mAPI, Inbound Calling, Outbound Calling +2
  22. SinchDegraded
    Delivery issues - Asia Cell Iraq
    lasted 2h 39mSMS - EMEAapac, eu
  23. SinchDegraded
    Delivery issues - Vodafone Italy
    lasted 1h 27mSMS - EMEAeu
  24. SinchDegraded
    Delivery Issue USA - T-Mobile
    lasted 5h 52mSMS - US - ShortCode, SMS - US - 10DLC, MMS - US +1us
  25. SinchDegraded
    Delivery Issue Paraguay - Tigo
    lasted 2h 7mSMS - LATAMlatam
  26. SinchDegraded
    Service Degredation - Conversation API - US
    lasted 0mus
  27. SinchDegraded
    Delivery Issue Mayotte - Orange Mayotte
    lasted 4h 25mSMS - EMEAeu
  28. SinchDegraded
    Delivery Issue Reunion - Orange Reunion
    lasted 4h 27mSMS - EMEAeu
  29. SinchDegraded
    Delivery Issue Australia - Telstra
    lasted 1d 7hSMS - APAC, Messaging Connectivityapac, au
  30. SinchDegraded
    Delivery Issue Germany - 1&1
    lasted 1h 21mSMS - EMEAeu
  31. SinchDegraded
    Services | Operator Services | Potential delay in delivery of MO, MT and DLR | TT#MNOC-64657
    lasted 21h 50mSMS 365 Operator USus
  32. SinchDegraded
    V-SMS performance degradation for United Arab Emirates
    lasted 5h 8mSMS Verification, 2FA
  33. SinchDegraded
    Delivery Issue United Kingdom - Lycamobile
    lasted 2h 18mSMS - EMEAeu
  34. SinchDegraded
    Delivery Issue United Kingdom - Lycamobile
    lasted 8h 57mSMS - EMEAeu
  35. SinchDegraded
    Delivery Issue Reunion - Orange Reunion
    lasted 5h 20mSMS - EMEAeu
  36. SinchDegraded
    Delivery Issue Mayotte - Orange Mayotte
    lasted 5h 27mSMS - EMEAeu
  37. SinchDegraded
    Delivery Issue France - Orange
    lasted 9h 36mSMS - EMEAeu
  38. SinchDegraded
    Delivery Issue United Kingdom - Lycamobile
    lasted 1h 11mSMS - EMEAeu
  39. SinchDegraded
    Delivery Issue Netherlands - Odido
    lasted 3d 20hSMS - EMEAeu
  40. SinchDegraded
    Delivery Issue Dominican Republic - Altice
    lasted 11h 41mSMS - LATAMlatam
  41. SinchDegraded
    Delivery Issue Denmark - Nuuday
    lasted 2h 49mSMS - EMEAeu
Month

2026-06

49 incidents

  1. SinchDegraded
    Delivery Issue Mexico - AT&T Mexico
    lasted 1h 36mSMS - LATAMlatam
  2. SinchDegraded
    Delivery Issue Paraguay - Tigo
    lasted 1h 16mSMS - LATAMlatam
  3. SinchDegraded
    Delivery Issue United Kingdom - Vodafone
    lasted 2h 28mSMS - EMEAeu
  4. SinchDegraded
    Delivery Issue United Kingdom - Lycamobile
    lasted 20h 53mSMS - EMEAeu
  5. SinchDegraded
    Sinch Engage Classic – WhatsApp Messaging Disruption
    lasted 1h 45mEngage Classic (appengage.sinch.com)
  6. SinchDegraded
    Delivery Issue United Kingdom - Lycamobile
    lasted 18h 14mSMS - EMEAeu
  7. SinchDegraded
    Delivery Issue Mayotte - Orange Mayotte
    lasted 2d 23hSMS - EMEAeu
  8. SinchDegraded
    Delivery Issue Reunion - Orange
    lasted 3d 9hSMS - EMEAeu
  9. SinchDegraded
    Customer Dashboard - Conversation API
    lasted 5h 22mCore, SMS, RCS
  10. SinchDegraded
    Delivery Issue Malaysia - TuneTalk
    lasted 6h 28mSMS - APACapac
  11. SinchDegraded
    Delivery Issue Italy - Wind
    lasted 6h 28mSMS - EMEAeu
  12. SinchDegraded
    Delivery Issue United States - AT&T - MMS
    lasted 2h 8mMMS - US - 10DLCus
  13. SinchDegraded
    Service Degredation - XMS - US
    lasted 9h 3mREST - USus
  14. SinchDegraded
    Delivery Issue Norway - Ported Numbers
    lasted 5h 2mSMS - EMEAeu
  15. SinchDegraded
    Site US5 - Network Disturbance
    lasted 1d 1hSMS - LATAM, SMS - US - ShortCode, SMS - US - Toll Free +1latam, us
  16. SinchDegraded
    Delivery Issue Israel - CG Networks
    lasted 3h 52mSMS - EMEAeu
  17. SinchDegraded
    Delivery Issue Brazil - SurfTelecom
    lasted 4h 23mSMS - LATAMlatam
  18. SinchDegraded
    Delivery Issue Brazil - Algar Telecom
    lasted 1h 2mSMS - LATAMlatam
  19. SinchDegraded
    Delivery Issue Peru - Bitel
    lasted 4h 3mSMS - LATAMlatam
  20. SinchDegraded
    Delivery Issue Norway - Telia
    lasted 4h 43mSMS - EMEAeu
  21. SinchDegraded
    Delivery Issue Costa Rica - I.C.E
    lasted 1h 45mSMS - LATAMlatam
  22. SinchDegraded
    Landing page latency
    lasted 3h 44mCampaigns (France 🇫🇷)
  23. SinchDegraded
    Delivery Issue United Kingdom - Vodafone
    lasted 5h 17mSMS - EMEAeu
  24. SinchDegraded
    Delivery Issue Sweden - Tre
    lasted 2h 25mSMS - EMEAeu
  25. SinchDegraded
    DI SMS 365 (SMSx) | Operator Services | Potential delay in delivery of MO, MT and DR | TT#MNOC-64474
    lasted 13h 50mSMS 365 Operator RoW, SMS 365 Operator USus
  26. SinchMajor outage
    Meta Social Messaging Service Disruption (WhatsApp, Messenger & Instagram)
    lasted 4h 1mWeb Portal, Engage Classic (appengage.sinch.com)
  27. SinchDegraded
    Delivery Issue Guernsey - Sure Guernsey
    lasted 2h 21mSMS - EMEAeu
  28. SinchDegraded
    Delivery Issue Jersey - Jersey Airtel
    lasted 2h 25mSMS - EMEAeu
  29. SinchDegraded
    Delivery Issue Chile - Claro
    lasted 4h 5mSMS - LATAMlatam
  30. SinchDegraded
    Delivery Issue Paraguay - Tigo
    lasted 16h 32mSMS - LATAMlatam
  31. SinchDegraded
    Delivery Issue Tigo - Guatemala
    lasted 1h 35mSMS - LATAMlatam
  32. SinchDegraded
    Delivery Issue 1&1 - Germany
    lasted 1h 54mSMS - EMEAeu
  33. SinchDegraded
    Customer Dashboard - Conversation API - Analytics Degradation
    lasted 27d 19hAnalytics
  34. SinchDegraded
    Delivery Issue Italy - Plintron
    lasted 4h 23mSMS - EMEAeu
  35. SinchDegraded
    Delivery Issue Italy - Vodafone Italy
    lasted 1h 49mSMS - EMEAeu
  36. SinchDegraded
    Delivery Issue Italy - Vodafone
    lasted 1h 41mSMS - EMEAeu
  37. SinchDegraded
    Delivery Issue Colombia - Claro
    lasted 2h 41mSMS - LATAMlatam
  38. SinchPartial outage
    Landing Page connectivity
    lasted 5h 56mCampaigns (France 🇫🇷)
  39. SinchDegraded
    Delivery Issue Netherlands - Odido
    lasted 7h 15mSMS - EMEAeu
  40. SinchDegraded
    Delivery Issue Netherlands - Odido
    lasted 1h 15mSMS - EMEAeu
  41. SinchDegraded
    Delivery Issue Brazil - Algar Telecom
    lasted 54mSMS - LATAMlatam
  42. SinchDegraded
    Delivery Issue Angola - Africell
    lasted 1h 26mSMS - EMEAeu
  43. SinchDegraded
    Sinch Elastic SIP Trunking - Incident - duplicate call records
    lasted 1d 5hOutbound Calling, User Interfaceus
  44. SinchDegraded
    Delivery Issue United States - Verizon
    lasted 1h 23mSMS - US - ShortCodeus
  45. SinchDegraded
    Delivery Issue Guatemala - Tigo
    lasted 58mSMS - LATAMlatam
  46. SinchDegraded
    Sinch Engage - platform Degradation
    lasted 2h 9mWeb Portal
  47. SinchDegraded
    Delivery Issue Guatemala - Tigo
    lasted 53mSMS - LATAMlatam
  48. SinchDegraded
    Delivery Issue Claro - Colombia
    lasted 19h 47mSMS - LATAMlatam
  49. SinchDegraded
    Delivery Issue Claro - Colombia
    lasted 1h 44mSMS - LATAMlatam
Month

2026-05

42 incidents

  1. SinchDegraded
    Delivery Issue Brazil - Algar Telecom
    lasted 16h 48mSMS - LATAMlatam
  2. SinchDegraded
    Delivery Issue Brazil - Algar Telecom
    lasted 6h 35mSMS - LATAMlatam
  3. SinchDegraded
    Delivery Issue Mexico - Telefonica
    lasted 2h 37mSMS - LATAMlatam
  4. SinchDegraded
    Delivery Issue Canada - Fibernetics
    lasted 1h 25mSMS - CA - ShortCode, SMS - CA - Toll Freeca
  5. SinchDegraded
    Delivery Issue Congo (DRC) - Africell
    lasted 39mSMS - EMEAeu
  6. SinchDegraded
    DI SMS 365 (iSMS) | Operator Services | Potential delay in delivery of MO, MT and DR | TT#MNOC-64315
    lasted 8h 42mInternational SMS 365
  7. SinchDegraded
    Delivery Issue Brazil - Algar Telecom
    lasted 4h 33mSMS - LATAMlatam
  8. SinchDegraded
    Delivery issue Reunion - Orange
    lasted 37mSMS - EMEAeu
  9. SinchDegraded
    Delivery Issue Brazil - Claro
    lasted 6h 29mSMS - LATAMlatam
  10. SinchDegraded
    Delivery Issue Mexico - AT&T
    lasted 2h 39mSMS - LATAMlatam
  11. SinchDegraded
    Delivery Issue Malaysia - Celcom
    lasted 3h 39mSMS - APACapac
  12. SinchDegraded
    Delivery Issue Netherlands - Odido
    lasted 2h 1mSMS - EMEAeu
  13. SinchDegraded
    Delivery Issue Colombia - Claro
    lasted 2h 54mSMS - LATAMlatam
  14. SinchDegraded
    Sinch Voice API and SIP Trunk Calling - Service Interruption
    lasted 4h 41mData Calling, Phone Calling (PSTN), Video Calling +1us
  15. SinchDegraded
    Delivery Issue Brazil - TIM Brazil
    lasted 3h 59mSMS - LATAMlatam
  16. SinchDegraded
    Delivery Issue Peru - Nextel
    lasted 2h 26mSMS - LATAMlatam
  17. SinchDegraded
    Delivery Issue Norway - Ice
    lasted 1h 4mSMS - EMEAeu
  18. SinchDegraded
    Delivery Issue Mexico - AT&T
    lasted 1h 11mSMS - LATAMlatam
  19. SinchDegraded
    Delivery Issue France - Orange
    lasted 2h 18mSMS - EMEAeu
  20. SinchDegraded
    Delivery Issue Brazil - Vivo
    lasted 9h 5mSMS - LATAMlatam
  21. SinchDegraded
    Delivery Issue - Canada - ISP Telecom
    lasted 1h 9mSMS - CA - ShortCodeca
  22. SinchDegraded
    Delivery Issue Brazil - Algar Telecom
    lasted 3h 32mSMS - LATAMlatam
  23. SinchDegraded
    Delivery Issue Denmark - 3
    lasted 5h 23mSMS - EMEAeu
  24. SinchDegraded
    Delivery Issue Colombia - Claro
    lasted 2h 54mSMS - LATAMlatam
  25. SinchDegraded
    Delivery Issue Mexico - AT&T
    lasted 59mSMS - LATAMlatam
  26. SinchDegraded
    Delivery Issue United States - AT&T - MMS
    lasted 50mMMS - US, MMS - US - 10DLCus
  27. SinchDegraded
    Delivery Issue United Kingdom - Lebara
    lasted 2h 8mSMS Verification, SMS - EMEAeu
  28. SinchDegraded
    Delivery Issue Mexico - AT&T
    lasted 58mSMS - LATAMlatam
  29. SinchDegraded
    Platform Degradation - MMS US
    lasted 1h 36mMMS - US, MMS - US - Toll Free, MMS - US - 10DLCus
  30. SinchDegraded
    Delivery issues Vodafone - Germany
    lasted 3h 6mSMS - EMEAeu
  31. SinchDegraded
    Delivery Issue Djibouti - Evatis
    lasted 17h 25mSMS - EMEAeu
  32. SinchDegraded
    Delivery Issue United States - AT&T
    lasted 5h 41mSMS - US - 10DLCus
  33. SinchDegraded
    DI SMS 365 (iSMS) | Operator Services | Potential delay in delivery of MO, MT and DR | TT#MNOC-64100
    lasted 23h 52mInternational SMS 365
  34. SinchDegraded
    Conversation & REST APIs - Delivery Receipt Issue
    lasted 2h 44mSMS, REST - US, REST - EU +3eu, us
  35. SinchDegraded
    Delivery Issue Guatemala - Tigo
    lasted 1h 18mSMS - EMEAeu
  36. SinchDegraded
    DI SMS 365 (iSMS) | Operator Services | Potential delay in delivery of MO, MT and DR | TT#MNOC-64082
    lasted 8h 44mInternational SMS 365
  37. SinchDegraded
    Delivery Issue Guatemala - Tigo
    lasted 2h 5mSMS - LATAMlatam
  38. SinchDegraded
    Post-Incident Notification - Finland
    lasted 0m
  39. SinchDegraded
    Delivery Issue Finland - Elisa and Telia
    lasted 1h 56mSMS - EMEAeu
  40. SinchDegraded
    Delivery Issue Mexico - AT&T
    lasted 1h 35mSMS - LATAMlatam
  41. SinchDegraded
    Delivery issues Guatemala - Tigo
    lasted 4h 5mSMS - LATAMlatam
  42. SinchDegraded
    DI SMS 365 (iSMS) | Operator Services | Potential delay in delivery of MO, MT and DR | TT#MNOC-64038
    lasted 2h 6mInternational SMS 365
Month

2026-04

38 incidents

  1. SinchDegraded
    Delivery Issue US - AT&T
    lasted 12h 20mSMS - US - 10DLCus
  2. SinchDegraded
    Delivery Issue Reunion - Orange
    lasted 4h 36mSMS - EMEAeu
  3. SinchDegraded
    Delivery Issue Costa Rica - Telefonica
    lasted 16h 5mSMS - LATAMlatam
  4. SinchDegraded
    DI SMS 365 (iSMS) | Operator Services | Potential delay in delivery of MO, MT and DR || MNOC-63975
    lasted 31mSMS 365 Operator RoW, SMS 365 Operator US, International SMS 365us
  5. SinchDegraded
    Delivery issue - Telia Sweden
    lasted 1h 24mSMPP - EUeu
  6. SinchDegraded
    Delivery issue - Telia Norway
    lasted 2h 41mSMPP - EUeu
  7. SinchDegraded
    DI SMS 365 (iSMS) | Operator Services | Potential delay in delivery of MO/MT Messages | TT#MNOC-63953
    lasted 5h 34mInternational SMS 365
  8. SinchDegraded
    Delivery Issue Mexico - AT&T
    lasted 1h 42mSMS - LATAMlatam
  9. SinchDegraded
    Delivery Issue Uruguay - Antel
    lasted 4h 41mSMS - LATAMlatam
  10. SinchDegraded
    Delivery Issue O2 - UK
    lasted 1h 23mSMS - EMEAeu
  11. SinchDegraded
    Degradation - EU3 Endpoint
    lasted 2h 34mSMPP - EU, ENUM EU, HTTP EU +1eu
  12. SinchPartial outage
    Conversation API SMS Channel - US region outage
    lasted 55mSMSus
  13. SinchMajor outage
    Chatlayer - US region outage
    lasted 6h 3mChatlayer Bot Engine - US, Chatlayer Voice Engine - US, Chatlayer App Integrations - USus
  14. SinchDegraded
    Delivery Issue Sweden - Telia
    lasted 1h 3mSMS - EMEAeu
  15. SinchDegraded
    Potential latencies on SMS Delivery Stats
    lasted 1d 7hCampaigns (France 🇫🇷)
  16. SinchDegraded
    Delivery Issue Sweden - Telia
    lasted 1h 39mSMS - EMEAeu
  17. SinchDegraded
    Customer Support - Ticketing System
    lasted 2h 7mCustomer Support
  18. SinchDegraded
    DI SMS 365 (iSMS) | Operator Services | Potential delay in delivery of MO, MT and DR || MNOC-63913
    lasted 14mSMS 365 Operator RoW, SMS 365 Operator US, International SMS 365us
  19. SinchPartial outage
    WhatsApps sending through API
    lasted 1d 3hCampaigns API (France 🇫🇷), Campaigns API (Europe 🇪🇺), Campaigns API (North America 🇺🇸 / 🇨🇦)eu, us
  20. SinchDegraded
    Delivery Issue United States - AT&T
    lasted 5h 12mSMS - US - ShortCode, SMS - US - Toll Free, SMS - US - 10DLC +1us
  21. SinchDegraded
    Delivery Issue Cuba - Cubacel
    lasted 17h 49mSMS - LATAMlatam
  22. SinchDegraded
    Service Disruption - Sinch Engage - Social Campaigns Creation Failure
    lasted 7h 53mWeb Portal
  23. SinchDegraded
    Delivery Issue Angola - Africell
    lasted 45mSMS - EMEAeu
  24. SinchDegraded
    Site US7 - Network Disturbance
    lasted 11h 35mSMPP - US, HTTP - US, REST - USus
  25. SinchDegraded
    Service Disruption - Sinch Engage Legacy
    lasted 2h 2mEngage Classic (appengage.sinch.com)
  26. SinchDegraded
    Delivery Issue Costa Rica - Telefonica Costa Rica
    lasted 3h 17mSMS - LATAMlatam
  27. SinchDegraded
    Delivery Issue Colombia - Tigo
    lasted 1h 5mSMS - LATAMlatam
  28. SinchDegraded
    Delivery Issue Brazil - Algar Telecom
    lasted 11h 44mSMS - LATAMlatam
  29. SinchDegraded
    DI SMS 365 (iSMS) | Operator Services | Potential delay in delivery of MO, MT and DR | TT#MNOC-63843
    lasted 1h 37mInternational SMS 365
  30. SinchDegraded
    Delivery Issue Mexico - AT&T
    lasted 1h 14mSMS - LATAMlatam
  31. SinchDegraded
    Service Degradation – Verification – Global
    lasted 25mSMS Verification, Verification Text to Speechus
  32. SinchDegraded
    Delivery Issue Spain - DigiMobile
    lasted 1h 41mSMS - EMEAeu
  33. SinchDegraded
    Delivery Issue Mexico - AT&T
    lasted 2h 37mSMS - LATAMlatam
  34. SinchDegraded
    DI SMS 365 (iSMS) | Operator Services | Delay in delivery | MNOC-63780
    lasted 24mInternational SMS 365
  35. SinchDegraded
    Delivery Issue Philippines - Globe Telecom
    lasted 4h 9mSMS - APACapac
  36. SinchDegraded
    Delivery Issue France - Orange
    lasted 2h 28mSMS - EMEAeu
  37. SinchDegraded
    Delivery Issue Brazil - Claro
    lasted 11h 41mSMS - LATAMlatam
  38. SinchMajor outage
    Service Outage - Sinch Engage Classic
    lasted 50mEngage Classic (appengage.sinch.com)
Month

2026-03

51 incidents

  1. SinchDegraded
    Delivery Issue US & CA - Minor Networks
    lasted 45mSMS - CA - ShortCode, SMS - US - ShortCode, SMS - US - 10DLCus
  2. SinchDegraded
    Delivery Issue Chile - Claro
    lasted 58mSMS - LATAMlatam
  3. SinchDegraded
    Delivery Issue Mexico - AT&T
    lasted 1h 33mSMS - LATAMlatam
  4. SinchDegraded
    Delivery Issue Mexico - AT&T
    lasted 31mSMS - LATAMlatam
  5. SinchDegraded
    Delivery Issue United States and Canada - Toll Free
    lasted 1h 52mSMS - CA - Toll Free, SMS - US - Toll Freeca, us
  6. SinchDegraded
    Delivery Issue United States - T-Mobile
    lasted 1h 57mSMS - US - ShortCode, SMS - US - Toll Free, SMS - US - 10DLCus
  7. SinchDegraded
    Delivery Issue Brazil - Algar Telecom
    lasted 2h 1mSMS - LATAMlatam
  8. SinchDegraded
    Delivery Issue Netherlands - Odido
    lasted 1h 42mSMS - EMEAeu
  9. SinchDegraded
    Delivery Issue Sweden - Tele2Comviq
    lasted 1h 22mSMS - EMEAeu
  10. SinchDegraded
    Service Degradation - Customer Dashboard
    lasted 52mNumbers Administration
  11. SinchDegraded
    Delivery Issue Mexico - AT&T
    lasted 34mSMS - LATAMlatam
  12. SinchDegraded
    Service Disruption Notice – US Test Short Code 10907
    lasted 14d 11hSMS - US - ShortCodeus
  13. SinchDegraded
    Service Disruption – Sinch Engage
    lasted 1h 58mHubspot, Zoho CRM, Salesforceeu
  14. SinchDegraded
    Delivery Issue Philippines - Globe Telecom
    lasted 1h 34mSMS - APACapac
  15. SinchDegraded
    Delivery Issue US & CA - Minor Networks
    lasted 52mSMS - CA - ShortCode, SMS - CA - Toll Free, SMS - US - ShortCode +2us
  16. SinchDegraded
    Delivery Issue Canada - Sasktel
    lasted 2h 53mSMS - CA - ShortCode, SMS - CA - Toll Freeca
  17. SinchDegraded
    Delivery Issue Colombia - Telefonica
    lasted 10h 17mSMS - LATAMlatam
  18. SinchDegraded
    Delivery Issue France - Bouygues Telecom
    lasted 1h 31mSMS - EMEAeu
  19. SinchDegraded
    US7 site - Degradation
    lasted 15h 34mSMPP - US, ENUM US, HTTP - US +1us
  20. SinchDegraded
    Delivery Issue USA - Minor Networks
    lasted 1h 9mMMS - US - 10DLCus
  21. SinchDegraded
    Delivery Issue Brazil - Algar Telecom
    lasted 16h 15mSMS - LATAMlatam
  22. SinchDegraded
    Delivery Issue Netherlands - Odido
    lasted 44mSMS - EMEAeu
  23. SinchMajor outage
    Chatlayer Service Disruption
    lasted 2h 29mChatlayer Bot Engine - EMEA, Chatlayer Voice Engine - EMEA, Chatlayer App Integrations - EMEAeu
  24. SinchDegraded
    Delivery Issue Philippines - Globe Telecom
    lasted 4h 22mSMS - APACapac
  25. SinchDegraded
    Service Degradation - Customer Dashboard - Message Search
    lasted 1h 38mSMS Administration
  26. SinchDegraded
    Service Degradation - Customer Dashboard
    lasted 0mNumbers Administration
  27. SinchDegraded
    Messaging Service Degradation (APAC / EU)
    lasted 0mWeb Portalapac, eu
  28. SinchDegraded
    DI SMS 365 (SMSx) | Operator Services | Potential delay in delivery of MO, MT and DR | TT#MNOC-63473
    lasted 1h 20mSMS 365 Operator USus
  29. SinchDegraded
    Delivery Issue Isle of Man - Manx Telecom
    lasted 4h 24mSMS - EMEAeu
  30. SinchDegraded
    Delivery Issue Italy - Plintron
    lasted 1h 56mSMS - EMEAeu
  31. SinchDegraded
    Delivery Issue Djibouti - Evatis
    lasted 2h 58mSMS - EMEAeu
  32. SinchDegraded
    Delivery Issue Germany - O2
    lasted 1h 24mSMS - EMEAeu
  33. SinchDegraded
    Incident Notification – Sinch Contact Pro (EU)
    lasted 1h 4mContact Pro - EU (Europe)eu
  34. SinchDegraded
    Delivery Issue Djibouti - Evatis
    lasted 3h 41mSMS - EMEAeu
  35. SinchDegraded
    DI SMS 365 (iSMS) | Operator Services | Potential delay in delivery of MO, MT and DR | TT#MNOC-63436
    lasted 4h 24m
  36. SinchDegraded
    Sinch Engage - Inbox Degradation
    lasted 14mWeb Portal
  37. SinchDegraded
    Delivery Issue Mongolia - Unitel
    lasted 7h 38mSMS - APACapac
  38. SinchDegraded
    DI SMS 365 (SMSx) | Operator Services | Potential delay in delivery of MO, MT and DR | TT#MNOC-63424
    lasted 9d 2hSMS 365 Operator RoW, SMS 365 Operator USus
  39. SinchDegraded
    Delivery Issue Bulgaria - Vivacom
    lasted 1h 10mSMS - EMEAeu
  40. SinchDegraded
    EU1 and EU3 Sites Degradation
    lasted 0m
  41. SinchDegraded
    EU1 Site Degradation
    lasted 8h 14mSMPP - EUeu
  42. SinchDegraded
    Delivery Issue United States - Verizon Wireless
    lasted 6h 8mSMS - US - ShortCode, SMS - US - 10DLCus
  43. SinchDegraded
    Delivery Issue Germany - O2
    lasted 12h 36mSMS - EMEAeu
  44. SinchDegraded
    Delivery Issue United States - Google Voice
    lasted 1d 8hSMS - US - ShortCodeus
  45. SinchDegraded
    DI SMS 365 (SMSx) | Operator Services | Potential delay in delivery of MO, MT and DR | TT#MNOC-63398
    lasted 7h 26mSMS 365 Operator RoW, SMS 365 Operator USus
  46. SinchDegraded
    Delivery Issue Djibouti - Evatis
    lasted 3h 8mSMS - EMEAeu
  47. SinchDegraded
    EU1 Site Degradation
    lasted 30mSMPP - EUeu, us
  48. SinchDegraded
    Delivery Issue Malaysia - TuneTalk
    lasted 3h 33mSMS - APACapac
  49. SinchDegraded
    Delivery Issue Netherlands - Odido
    lasted 57mSMS - EMEAeu
  50. SinchDegraded
    US Site Degradation - US7
    lasted 0mus
  51. SinchDegraded
    Delivery Issue Lycamobile - UK
    lasted 2h 5mSMS - EMEAeu, us