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Sinch

Service Degredation - Lookup API

Degraded Lasted 10m · started · Sinch's page

Level
confirmed
Worst impact
Degraded
Components
SMPP - US, ENUM US, HTTP - US, HTTP US, REST - US
Regions
us
Down Index
18of 100

What to do

  • Check whether you use Sinch SMPP - US, ENUM US, HTTP - US, HTTP US and 1 more in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 10m it lasted.

    Anything that failed between 2026-10-26 02:21 UTC and 2026-10-26 02:32 UTC may need a replay.
  • Subscribe to Sinch's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=sinch works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Sinch 2

  1. investigating

    Dear Client, We want to inform you that we are currently experiencing a service degradation affecting our Lookup APIs in the US Region. Incident Start Time: 2026-10-26 00:30 UTC Impact: Clients may experience delayed messages and lookup responses or intermittent API errors. We sincerely apologize for the inconvenience and appreciate your patience while we resolve this matter. For further information or assistance, please contact us at support@sinch.com.

    provider

  2. resolved

    This incident has been resolved. Incident Start Time: 2026-10-26 00:30 UTC Incident End Time: 2026-10-26 01:59 UTC

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-6456c60fe0

Is Sinch still down?

No, this incident was resolved 2026-10-26 02:32 UTC. For Sinch's live state, see https://down.guide/sinch.

How long did it last?

10m, from 2026-10-26 02:21 UTC to 2026-10-26 02:32 UTC, by the times Sinch posted.

What was affected?

Sinch named SMPP - US, ENUM US, HTTP - US, HTTP US and 1 more in us.

What caused it?

Sinch hasn't published a root cause. If it does, it shows here.

Where does this come from?

Sinch's official status page, https://status.sinch.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.