- Level
- confirmed
- Worst impact
- Degraded
- Components
- SMS - US - ShortCode
- Regions
- us
What to do
Check whether you use Sinch SMS - US - ShortCode in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 14d 11h it lasted.
Anything that failed between 2026-03-24 17:01 UTC and 2026-04-08 04:37 UTC may need a replay.Subscribe to Sinch's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=sinch works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Sinch 16
- investigating
Dear Client, We are currently investigating an issue affecting message delivery for US Test Short Code 10907. If you are experiencing impact, please be assured that our team is actively working to resolve the issue and restore normal service as quickly as possible. Incident Start Time: 2026-03-23 23:29 UTC Impact: Failed MT and MO messages associated with Short Code 10907 We will provide updates as additional information becomes available. If you have any questions, please contact our support team at support@sinch.com Sincerely, Sinch Support Team
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- investigating
We are continuing to investigate this issue.
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- investigating
We are continuing to investigate this issue.
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- investigating
We are continuing to investigate this issue.
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- investigating
We are continuing to investigate this issue.
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- investigating
We are continuing to investigate this issue.
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- investigating
We are continuing to investigate this issue.
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- investigating
We are continuing to investigate this issue.
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- investigating
We are continuing to investigate this issue.
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- investigating
We are continuing to investigate this issue.
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- investigating
We are continuing to investigate this issue.
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- investigating
We are continuing to investigate this issue.
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- investigating
We are continuing to investigate this issue.
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- investigating
We are continuing to investigate this issue.
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- investigating
We are continuing to investigate this issue.
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- resolved
This incident has been resolved. Any future use of the test shortcode requires Compliance approval and completion of the updated agreement and terms.
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Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-ab24ec2887
Is Sinch still down?
No, this incident was resolved 2026-04-08 04:37 UTC. For Sinch's live state, see https://down.guide/sinch.
How long did it last?
14d 11h, from 2026-03-24 17:01 UTC to 2026-04-08 04:37 UTC, by the times Sinch posted.
What was affected?
Sinch named SMS - US - ShortCode in us.
What caused it?
Sinch hasn't published a root cause. If it does, it shows here.
Where does this come from?
Sinch's official status page, https://status.sinch.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.