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Sinch

Conversation API SMS Channel - US region outage

Partial outage Lasted 55m · started · Sinch's page

Level
confirmed
Worst impact
Partial outage
Components
SMS
Regions
us

What to do

  • Check whether you use Sinch SMS in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 55m it lasted.

    Anything that failed between 2026-04-22 14:43 UTC and 2026-04-22 15:39 UTC may need a replay.
  • Subscribe to Sinch's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=sinch works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Sinch 3

  1. investigating

    We are currently experiencing issues with Conversation API SMS channel in the US region. Incident Start Time: 2026-04-22 13:20 UTC Impact: SMS requests routed via the conversation API in the US region might be rejected or throttled.

    provider

  2. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  3. resolved

    This incident has been resolved Incident Start Time: 2026-04-22 13:20 UTC Incident End Time: 2026-04-22 15:00 UTC

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-74d85592bf

Is Sinch still down?

No, this incident was resolved 2026-04-22 15:39 UTC. For Sinch's live state, see https://down.guide/sinch.

How long did it last?

55m, from 2026-04-22 14:43 UTC to 2026-04-22 15:39 UTC, by the times Sinch posted.

What was affected?

Sinch named SMS in us.

What caused it?

Sinch hasn't published a root cause. If it does, it shows here.

Where does this come from?

Sinch's official status page, https://status.sinch.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.