Delivery Issue Canada - Sasktel

What to do

• Check whether you use Sinch SMS - CA - ShortCode, SMS - CA - Toll Free in ca. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 2h 53m it lasted.

  Anything that failed between 2026-03-24 06:42 UTC and 2026-03-24 09:35 UTC may need a replay.

• Subscribe to Sinch's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=sinch works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Sinch 3

1. investigatingMar 24, 2026, 6:42 AM UTC

   We are currently observing delivery issues in Canada - Sasktel Incident Start Time: 2026-03-24 06:13 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact support@sinch.com.

   provider

2. monitoringMar 24, 2026, 8:10 AM UTC

   We can observe that performance is restored. Incident Restoration Time: 2026-03-24 07:43 UTC We will continue to monitor for any further disturbances.

   provider

3. resolvedMar 24, 2026, 9:35 AM UTC

   This incident has been resolved. Incident Start Time: 2026-03-24 06:13 UTC Incident End Time: 2026-03-24 07:43 UTC

   provider

Corrections

None so far.

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