- Level
- confirmed
- Worst impact
- Degraded
- Components
- SMS - US - ShortCode, SMS - US - 10DLC, MMS - US, MMS - US - 10DLC
- Regions
- us
What to do
Check whether you use Sinch SMS - US - ShortCode, SMS - US - 10DLC, MMS - US, MMS - US - 10DLC in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 3h 30m it lasted.
Anything that failed between 2026-07-16 18:16 UTC and 2026-07-16 21:46 UTC may need a replay.Subscribe to Sinch's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=sinch works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Sinch 3
- investigating
We are currently observing delivery issues towards USA - T-Mobile. Incident Start Time: 2026-07-16 17:59 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
provider
- investigating
We are continuing to investigate this issue.
provider
- resolved
This incident has been resolved. Incident Start Time: 2026-07-16 17:59 UTC Incident Start Time: 2026-07-16 19:39 UTC
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-a04a1de25f
Is Sinch still down?
No, this incident was resolved 2026-07-16 21:46 UTC. For Sinch's live state, see https://down.guide/sinch.
How long did it last?
3h 30m, from 2026-07-16 18:16 UTC to 2026-07-16 21:46 UTC, by the times Sinch posted.
What was affected?
Sinch named SMS - US - ShortCode, SMS - US - 10DLC, MMS - US, MMS - US - 10DLC in us.
What caused it?
Sinch hasn't published a root cause. If it does, it shows here.
Where does this come from?
Sinch's official status page, https://status.sinch.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.