- Level
- confirmed
- Worst impact
- Degraded
- Components
- SMS Administration
- Down Index
- 18of 100
What to do
Check whether you use Sinch SMS Administration. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 38m it lasted.
Anything that failed between 2026-03-13 12:30 UTC and 2026-03-13 14:08 UTC may need a replay.Subscribe to Sinch's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=sinch works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Sinch 2
- investigating
We are currently facing a service degradation on the customer dashboard, Dashboard.sinch.com. Impact: Customer may experience missing recent data when performing searches with the Message Search tool on dashboard.sinch.com Our engineering team is working to restore full functionality as soon as possible. Incident Start Time: 2026-03-13 10:50 UTC For any inquiries, please contact support@sinch.com.
provider
- resolved
This incident has been resolved. Incident Start Time: 2026-03-13 10:50 UTC Incident End Time: 2026-03-13 14:00 UTC
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-894669f31e
Is Sinch still down?
No, this incident was resolved 2026-03-13 14:08 UTC. For Sinch's live state, see https://down.guide/sinch.
How long did it last?
1h 38m, from 2026-03-13 12:30 UTC to 2026-03-13 14:08 UTC, by the times Sinch posted.
What was affected?
Sinch named SMS Administration.
What caused it?
Sinch hasn't published a root cause. If it does, it shows here.
Where does this come from?
Sinch's official status page, https://status.sinch.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.