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Sinch

Delivery Issue Angola - Unitel

Degraded Lasted 3d 11h · started · Sinch's page

Level
confirmed
Worst impact
Degraded
Components
SMS - EMEA
Regions
eu

What to do

  • Check whether you use Sinch SMS - EMEA in eu. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3d 11h it lasted.

    Anything that failed between 2026-07-31 16:32 UTC and 2026-08-04 04:13 UTC may need a replay.
  • Subscribe to Sinch's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=sinch works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Sinch 8

  1. identified

    We are currently observing delivery issues in Angola - Unitel Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts The issue has been identified, the operator has confirmed an ongoing outage and is working to remediate the issue. We will update as soon as we have more information. If you have any questions, please contact support@sinch.com.

    provider

  2. identified

    The operator is continuing to work on a fix for this issue.

    provider

  3. identified

    We are continuing to work on a fix for this issue.

    provider

  4. identified

    We are continuing to work on a fix for this issue.

    provider

  5. identified

    We are continuing to work on a fix for this issue.

    provider

  6. identified

    We are continuing to work on a fix for this issue.

    provider

  7. identified

    The operator is continuing to work on a fix for this issue.

    provider

  8. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-7e02e23203

Is Sinch still down?

No, this incident was resolved 2026-08-04 04:13 UTC. For Sinch's live state, see https://down.guide/sinch.

How long did it last?

3d 11h, from 2026-07-31 16:32 UTC to 2026-08-04 04:13 UTC, by the times Sinch posted.

What was affected?

Sinch named SMS - EMEA in eu.

What caused it?

Sinch hasn't published a root cause. If it does, it shows here.

Where does this come from?

Sinch's official status page, https://status.sinch.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.