- Level
- confirmed
- Worst impact
- Degraded
- Components
- SMS - CA - ShortCode
- Regions
- ca
What to do
Check whether you use Sinch SMS - CA - ShortCode in ca. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 12d 22h it lasted.
Anything that failed between 2026-08-20 05:28 UTC and 2026-09-02 03:56 UTC may need a replay.Subscribe to Sinch's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=sinch works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Sinch 19
- investigating
We are currently observing delivery issues in Canada - ICE Wireless. Incident Start Time: 2026-08-20 02:44 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact support@sinch.com.
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- investigating
We are continuing to investigate this issue.
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We are continuing to investigate this issue.
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We are continuing to investigate this issue.
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We are continuing to investigate this issue.
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We are continuing to investigate this issue.
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We are continuing to investigate this issue.
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We are continuing to investigate this issue.
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We are continuing to investigate this issue.
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We are continuing to investigate this issue.
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We are continuing to investigate this issue.
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We are continuing to investigate this issue.
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We are continuing to investigate this issue.
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We are continuing to investigate this issue.
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- investigating
We are continuing to investigate this issue.
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- investigating
We are continuing to investigate this issue.
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- investigating
We are continuing to investigate this issue.
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- monitoring
A fix has been implemented and we are monitoring the results.
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- resolved
This incident has been resolved. Incident Start Time: 2026-08-20 02:44 UTC Incident End Time: 2026-09-01 07:47 UTC
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-7b9a910a54
Is Sinch still down?
No, this incident was resolved 2026-09-02 03:56 UTC. For Sinch's live state, see https://down.guide/sinch.
How long did it last?
12d 22h, from 2026-08-20 05:28 UTC to 2026-09-02 03:56 UTC, by the times Sinch posted.
What was affected?
Sinch named SMS - CA - ShortCode in ca.
What caused it?
Sinch hasn't published a root cause. If it does, it shows here.
Where does this come from?
Sinch's official status page, https://status.sinch.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.