Skip to main content
Sinch

Incident Notification – Sinch Contact Pro (EU)

Degraded Lasted 1h 4m · started · Sinch's page

Level
confirmed
Worst impact
Degraded
Components
Contact Pro - EU (Europe)
Regions
eu

What to do

  • Check whether you use Sinch Contact Pro - EU (Europe) in eu. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 4m it lasted.

    Anything that failed between 2026-03-10 12:02 UTC and 2026-03-10 13:06 UTC may need a replay.
  • Subscribe to Sinch's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=sinch works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Sinch 2

  1. investigating

    We are currently investigating an issue affecting Sinch Contact Pro. Customers may experience service disruption or degraded performance. Our operations team is actively working to identify the root cause. Incident Start time: 08:00 UTC Thank you for your patience. Sinch Contact Pro Team

    provider

  2. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-c267cc6e53

Is Sinch still down?

No, this incident was resolved 2026-03-10 13:06 UTC. For Sinch's live state, see https://down.guide/sinch.

How long did it last?

1h 4m, from 2026-03-10 12:02 UTC to 2026-03-10 13:06 UTC, by the times Sinch posted.

What was affected?

Sinch named Contact Pro - EU (Europe) in eu.

What caused it?

Sinch hasn't published a root cause. If it does, it shows here.

Where does this come from?

Sinch's official status page, https://status.sinch.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.