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Sinch

EU1 Site Degradation

Degraded Lasted 30m · started · Sinch's page

Level
confirmed
Worst impact
Degraded
Components
SMPP - EU
Regions
eu, us

What to do

  • Check whether you use Sinch SMPP - EU in eu, us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 30m it lasted.

    Anything that failed between 2026-03-05 02:35 UTC and 2026-03-05 03:05 UTC may need a replay.
  • Subscribe to Sinch's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=sinch works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Sinch 2

  1. investigating

    We are currently experiencing a degradation on our EU1 site. Incident Start Time: 2026-03-05 01:59 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information.

    provider

  2. resolved

    This incident has been been resolved. Incident Start Time: 2026-03-05 01:59 UTC Incident End Time: 2026-03-05 02:49 UTC If you have any questions, please contact us at support@sinch.com

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-be90e0ec53

Is Sinch still down?

No, this incident was resolved 2026-03-05 03:05 UTC. For Sinch's live state, see https://down.guide/sinch.

How long did it last?

30m, from 2026-03-05 02:35 UTC to 2026-03-05 03:05 UTC, by the times Sinch posted.

What was affected?

Sinch named SMPP - EU in eu, us.

What caused it?

Sinch hasn't published a root cause. If it does, it shows here.

Where does this come from?

Sinch's official status page, https://status.sinch.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.