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Sinch

Customer Dashboard - Conversation API - Analytics Degradation

Degraded Lasted 27d 19h · started · Sinch's page

Level
confirmed
Worst impact
Degraded
Components
Analytics
Down Index
23of 100

What to do

  • Check whether you use Sinch Analytics. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 27d 19h it lasted.

    Anything that failed between 2026-06-10 12:56 UTC and 2026-07-08 08:05 UTC may need a replay.
  • Subscribe to Sinch's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=sinch works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Sinch 31

  1. investigating

    We are currently facing a service degradation on dashboard analytics for a subset of Conversation API traffic sent. Impact: Customers may notice an inaccurate status for a subset of Conversation API messages For any inquiries, please contact support@sinch.com.

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  2. investigating

    We are continuing to investigate this issue.

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  3. investigating

    We are continuing to investigate this issue.

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  4. investigating

    We are continuing to investigate this issue.

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  5. investigating

    We are continuing to investigate this issue.

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  6. investigating

    We are continuing to investigate this issue.

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  7. investigating

    We are continuing to investigate this issue.

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  8. investigating

    We are continuing to investigate this issue.

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  9. investigating

    We are continuing to investigate this issue.

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  10. investigating

    We are continuing to investigate this issue.

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  11. investigating

    We are continuing to investigate this issue.

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  12. investigating

    We are continuing to investigate this issue.

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  13. investigating

    We are continuing to investigate this issue.

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  14. investigating

    We are continuing to investigate this issue.

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  15. investigating

    We are continuing to investigate this issue.

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  16. investigating

    We are continuing to investigate this issue.

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  17. investigating

    We are continuing to investigate this issue.

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  18. investigating

    We are continuing to investigate this issue.

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  19. investigating

    We are continuing to investigate this issue.

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  20. investigating

    We are continuing to investigate this issue.

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  21. investigating

    We are continuing to investigate this issue.

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  22. investigating

    We are continuing to investigate this issue.

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  23. identified

    The issue has been identified and a fix is being implemented.

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  24. identified

    We are continuing to work on a fix for this issue.

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  25. identified

    We are continuing to work on a fix for this issue.

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  26. identified

    We are continuing to work on a fix for this issue.

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  27. identified

    We are continuing to work on a fix for this issue.

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  28. identified

    We are continuing to work on a fix for this issue.

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  29. identified

    We are continuing to work on a fix for this issue.

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  30. identified

    We are continuing to work on a fix for this issue.

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  31. resolved

    This incident has been resolved.

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Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-7280f20a0a

Is Sinch still down?

No, this incident was resolved 2026-07-08 08:05 UTC. For Sinch's live state, see https://down.guide/sinch.

How long did it last?

27d 19h, from 2026-06-10 12:56 UTC to 2026-07-08 08:05 UTC, by the times Sinch posted.

What was affected?

Sinch named Analytics.

What caused it?

Sinch hasn't published a root cause. If it does, it shows here.

Where does this come from?

Sinch's official status page, https://status.sinch.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.