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Sinch

EU1 Site Degradation

Degraded Lasted 8h 14m · started · Sinch's page

Level
confirmed
Worst impact
Degraded
Components
SMPP - EU
Regions
eu

What to do

  • Check whether you use Sinch SMPP - EU in eu. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 8h 14m it lasted.

    Anything that failed between 2026-03-07 02:20 UTC and 2026-03-07 10:34 UTC may need a replay.
  • Subscribe to Sinch's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=sinch works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Sinch 4

  1. investigating

    We are currently experiencing a degradation on our EU1 site. Incident Start Time: 2026-03-07 01:54 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information.

    provider

  2. investigating

    We are continuing to investigate this issue.

    provider

  3. investigating

    We are continuing to investigate this issue.

    provider

  4. resolved

    This incident has been resolved. Incident Start Time: 2026-03-07 01:54 UTC Incident End Time: 2026-03-07 09:47 UTC

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-96ee6a41f9

Is Sinch still down?

No, this incident was resolved 2026-03-07 10:34 UTC. For Sinch's live state, see https://down.guide/sinch.

How long did it last?

8h 14m, from 2026-03-07 02:20 UTC to 2026-03-07 10:34 UTC, by the times Sinch posted.

What was affected?

Sinch named SMPP - EU in eu.

What caused it?

Sinch hasn't published a root cause. If it does, it shows here.

Where does this come from?

Sinch's official status page, https://status.sinch.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.