- Level
- confirmed
- Worst impact
- Major outage
- Components
- Web Portal, Engage Classic (appengage.sinch.com)
- Down Index
- 43of 100
What to do
Check whether you use Sinch Web Portal, Engage Classic (appengage.sinch.com). Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 4h 1m it lasted.
Anything that failed between 2026-06-12 15:06 UTC and 2026-06-12 19:07 UTC may need a replay.Subscribe to Sinch's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=sinch works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Sinch 2
- investigating
Meta is currently experiencing a major service disruption affecting several services, including WhatsApp, Messenger and Instagram. Meta has confirmed high disruptions impacting the WhatsApp Cloud API and their engineering teams are actively investigating the issue. Users may experience message delivery delays, API failures, connection issues, or temporary service unavailability. Please also refer to the official Meta Status Page for the latest updates: https://metastatus.com/ We are monitoring the situation closely and will provide further updates as more information becomes available.
provider
- resolved
This incident has been resolved. Incident Start Time: 2026-06-12 14:30 UTC Incident End Time: 2026-06-12 18:13 UTC
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-ef4de85805
Is Sinch still down?
No, this incident was resolved 2026-06-12 19:07 UTC. For Sinch's live state, see https://down.guide/sinch.
How long did it last?
4h 1m, from 2026-06-12 15:06 UTC to 2026-06-12 19:07 UTC, by the times Sinch posted.
What was affected?
Sinch named Web Portal, Engage Classic (appengage.sinch.com).
What caused it?
Sinch hasn't published a root cause. If it does, it shows here.
Where does this come from?
Sinch's official status page, https://status.sinch.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.