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Sinch

Service Degradation – Verification – Global

Degraded Lasted 25m · started · Sinch's page

Level
confirmed
Worst impact
Degraded
Components
SMS Verification, Verification Text to Speech
Regions
us
Down Index
19of 100

What to do

  • Check whether you use Sinch SMS Verification, Verification Text to Speech in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 25m it lasted.

    Anything that failed between 2026-04-08 15:18 UTC and 2026-04-08 15:42 UTC may need a replay.
  • Subscribe to Sinch's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=sinch works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Sinch 2

  1. investigating

    We want to inform you that we are currently experiencing a performance degradation impacting our OKTA Verification service globally. Incident Start Time: 2026-04-08 13:00 UTC Impact: Customers may experience delayed or failed verification attempts via the Okta endpoint. We sincerely apologize for any inconvenience this may cause and appreciate your understanding while we work to resolve the issue. For further information or assistance, please contact us at support@sinch.com.

    provider

  2. resolved

    This incident has been resolved. Incident Start Time: 2026-04-08 13:00 UTC Incident End Time: 2026-04-08 15:22 UTC

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-ddba08a244

Is Sinch still down?

No, this incident was resolved 2026-04-08 15:42 UTC. For Sinch's live state, see https://down.guide/sinch.

How long did it last?

25m, from 2026-04-08 15:18 UTC to 2026-04-08 15:42 UTC, by the times Sinch posted.

What was affected?

Sinch named SMS Verification, Verification Text to Speech in us.

What caused it?

Sinch hasn't published a root cause. If it does, it shows here.

Where does this come from?

Sinch's official status page, https://status.sinch.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.