- Level
- confirmed
- Worst impact
- Degraded
- Components
- Email sending (SMTP service)
- Down Index
- 24of 100
What to do
Check whether you use SMTP2GO Email sending (SMTP service). Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 53m it lasted.
Anything that failed between 2025-09-25 09:26 UTC and 2025-09-25 12:19 UTC may need a replay.Subscribe to SMTP2GO's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=smtp2go works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from SMTP2GO 3
- investigating
Some users are reporting soft bounces due to a false positive SpamHaus listing. SMTP2GO has confirmed with SpamHaus this is a false positive and the listing has been removed. See more here: https://www.spamhaus.org/query/ip/158.120.85.125 Please reach out to our support team if you believe you've been impacted
provider
- investigating
We are continuing to investigate this issue.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-08e8d739d3
Is SMTP2GO still down?
No, this incident was resolved 2025-09-25 12:19 UTC. For SMTP2GO's live state, see https://down.guide/smtp2go.
How long did it last?
2h 53m, from 2025-09-25 09:26 UTC to 2025-09-25 12:19 UTC, by the times SMTP2GO posted.
What was affected?
SMTP2GO named Email sending (SMTP service).
What caused it?
SMTP2GO hasn't published a root cause. If it does, it shows here.
Where does this come from?
SMTP2GO's official status page, https://smtp2gostatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.