SMTP2GO: Delivery Delays – Emails Held as “Processed”

What to do

Check whether you use SMTP2GO Email sending (SMTP service). Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
Confirm your retries, queues and scheduled jobs caught up after the 3h 20m it lasted.
Anything that failed between 2026-08-27 03:20 UTC and 2026-08-27 06:40 UTC may need a replay.
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https://down.guide/feed?provider=smtp2go works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

investigatingAug 27, 2026, 3:20 AM UTC
Our team is currently investigating an issue causing some emails to remain in the “Processed” state, resulting in delivery delays. We are working to resolve the issue.
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investigatingAug 27, 2026, 3:57 AM UTC
We are continuing to investigate this issue.
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monitoringAug 27, 2026, 4:52 AM UTC
A fix has been implemented, and we are monitoring the results. The backlog of emails held in the “Processed” state is now being worked through.
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monitoringAug 27, 2026, 5:18 AM UTC
We are continuing to monitor.
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resolvedAug 27, 2026, 6:40 AM UTC
This incident has been resolved.
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Reports count in aggregate; nothing about you is shown.

None so far.

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Is SMTP2GO still down?

No, this incident was resolved 2026-08-27 06:40 UTC. For SMTP2GO's live state, see https://down.guide/smtp2go.

How long did it last?

3h 20m, from 2026-08-27 03:20 UTC to 2026-08-27 06:40 UTC, by the times SMTP2GO posted.

What was affected?

SMTP2GO named Email sending (SMTP service).

What caused it?

SMTP2GO hasn't published a root cause. If it does, it shows here.

Where does this come from?

SMTP2GO's official status page, https://smtp2gostatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.