- Level
- confirmed
- Worst impact
- Degraded
- Components
- SMTP2GO Website
- Regions
- eu, us
- Down Index
- 31of 100
What to do
Check whether you use SMTP2GO SMTP2GO Website in eu, us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 12h 30m it lasted.
Anything that failed between 2026-01-20 15:27 UTC and 2026-01-21 03:57 UTC may need a replay.Subscribe to SMTP2GO's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=smtp2go works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from SMTP2GO 3
- investigating
Some customers are experiencing issues loading the SMTP2GO login page. Please try logging in at https://app-us.smtp2go.com/login/ while we investigate this issue
provider
- investigating
We are continuing to investigate this issue. If you cannot log in, please try using: https://app-us.smtp2go.com/login/
provider
- resolved
This issue was caused by network instability at Akamai/Linode datacenters in the EU. This has now been resolved as per their bulletin on the issue.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-1a35c990cf
Is SMTP2GO still down?
No, this incident was resolved 2026-01-21 03:57 UTC. For SMTP2GO's live state, see https://down.guide/smtp2go.
How long did it last?
12h 30m, from 2026-01-20 15:27 UTC to 2026-01-21 03:57 UTC, by the times SMTP2GO posted.
What was affected?
SMTP2GO named SMTP2GO Website in eu, us.
What caused it?
SMTP2GO hasn't published a root cause. If it does, it shows here.
Where does this come from?
SMTP2GO's official status page, https://smtp2gostatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.