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SMTP2GO

Akamai/Linode DNS issue affecting users in EU/UK

Degraded Lasted 21m · started · SMTP2GO's page

Level
confirmed
Worst impact
Degraded
Components
Member Dashboard
Regions
eu

What to do

  • Check whether you use SMTP2GO Member Dashboard in eu. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 21m it lasted.

    Anything that failed between 2026-09-21 21:58 UTC and 2026-09-21 22:19 UTC may need a replay.
  • Subscribe to SMTP2GO's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=smtp2go works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from SMTP2GO 2

  1. monitoring

    This incident was caused by a DNS incident at the Akamai/Linode data center in London. More detail can be found here: https://status.linode.com/incidents/fsgmc1p06swx Impact on customers is limited to delays to updates on the Activity/Delivery reporting.

    provider

  2. resolved

    Linode UK has marked this issue as resolved. SMTP2GO dashboard Activity reports have also been updated.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-36843f0f4d

Is SMTP2GO still down?

No, this incident was resolved 2026-09-21 22:19 UTC. For SMTP2GO's live state, see https://down.guide/smtp2go.

How long did it last?

21m, from 2026-09-21 21:58 UTC to 2026-09-21 22:19 UTC, by the times SMTP2GO posted.

What was affected?

SMTP2GO named Member Dashboard in eu.

What caused it?

SMTP2GO hasn't published a root cause. If it does, it shows here.

Where does this come from?

SMTP2GO's official status page, https://smtp2gostatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.