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SMTP2GO

"Activity" Reporting Delay

Partial outage Lasted 7h 15m · started · SMTP2GO's page

Level
confirmed
Worst impact
Partial outage
Components
Member Dashboard
Down Index
36of 100

What to do

  • Check whether you use SMTP2GO Member Dashboard. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 7h 15m it lasted.

    Anything that failed between 2026-09-23 16:24 UTC and 2026-09-23 23:39 UTC may need a replay.
  • Subscribe to SMTP2GO's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=smtp2go works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Root cause

Our development team is actively investigating the issue and working to identify the cause
Read the postmortem

Updates from SMTP2GO 3

  1. investigating

    Users may notice that delivered emails are currently displaying as “Processed” within their Activity feeds. Our development team is actively investigating the issue and working to identify the cause

    provider

  2. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  3. resolved

    This incident has been resolved. If you encounter any emails displaying as “Processed” only moving forward, please reach out to our support team for assistance.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-46e6034564

Is SMTP2GO still down?

No, this incident was resolved 2026-09-23 23:39 UTC. For SMTP2GO's live state, see https://down.guide/smtp2go.

How long did it last?

7h 15m, from 2026-09-23 16:24 UTC to 2026-09-23 23:39 UTC, by the times SMTP2GO posted.

What was affected?

SMTP2GO named Member Dashboard.

What caused it?

SMTP2GO wrote: "Our development team is actively investigating the issue and working to identify the cause" The postmortem: https://stspg.io/ztbfz4kbhdx4

Where does this come from?

SMTP2GO's official status page, https://smtp2gostatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.