- Level
- confirmed
- Worst impact
- Degraded
- Components
- Member Dashboard
- Down Index
- 26of 100
What to do
Check whether you use SMTP2GO Member Dashboard. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 8h it lasted.
Anything that failed between 2025-10-09 14:46 UTC and 2025-10-09 22:46 UTC may need a replay.Subscribe to SMTP2GO's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=smtp2go works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from SMTP2GO 2
- monitoring
Some users may observe that their activity reports include messages marked as “processed,” even though these messages have already been successfully delivered. Our team is working on a fix and actively monitoring the results.
provider
- resolved
This issue has been resolved. While email delivery remained fully unaffected throughout the incident, we are aware that some emails sent during this time may not reflect the "Delivered" status in the reporting. We apologise for the inconvenience encountered due to this. If you have any questions regarding the status of specific emails, please reach out to our support team.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-4c3909d337
Is SMTP2GO still down?
No, this incident was resolved 2025-10-09 22:46 UTC. For SMTP2GO's live state, see https://down.guide/smtp2go.
How long did it last?
8h, from 2025-10-09 14:46 UTC to 2025-10-09 22:46 UTC, by the times SMTP2GO posted.
What was affected?
SMTP2GO named Member Dashboard.
What caused it?
SMTP2GO hasn't published a root cause. If it does, it shows here.
Where does this come from?
SMTP2GO's official status page, https://smtp2gostatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.