Display Issue of Processed Emails

What to do

• Check whether you use SMTP2GO Member Dashboard. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 2d 13h it lasted.

  Anything that failed between 2025-08-26 10:37 UTC and 2025-08-29 00:13 UTC may need a replay.

• Subscribe to SMTP2GO's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=smtp2go works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from SMTP2GO 6

1. investigatingAug 26, 2025, 8:59 AM UTC

   We've noticed an issue with our internal reporting system, resulting in a delay for email events, which can cause emails to appear "processed" even after they've been delivered.

   provider

2. investigatingAug 26, 2025, 9:48 AM UTC

   We are continuing to investigate this issue.

   provider

3. identifiedAug 26, 2025, 10:33 AM UTC

   The issue has been identified and a fix is being implemented.

   provider

4. identifiedAug 26, 2025, 10:37 AM UTC

   A fix has been implemented. We are currently monitoring the outcome.

   provider

5. monitoringAug 26, 2025, 10:39 AM UTC

   A fix has been implemented and we are monitoring the results.

   provider

6. resolvedAug 29, 2025, 12:13 AM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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