- Level
- confirmed
- Worst impact
- Degraded
- Components
- Email sending (SMTP service)
What to do
Check whether you use SMTP2GO Email sending (SMTP service). Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 7h 15m it lasted.
Anything that failed between 2025-10-01 01:45 UTC and 2025-10-01 08:59 UTC may need a replay.Subscribe to SMTP2GO's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=smtp2go works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from SMTP2GO 4
- identified
We've identified the cause of recent email delivery delays in the AU region. Our team is currently implementing a fix, and the backlog of emails should begin clearing shortly. We apologize for any inconvenience this may have caused.
provider
- monitoring
The email backlogs are clearing, and we are continuing to monitor.
provider
- monitoring
With further improvements now in place, we are continuing to monitor the system to ensure delivery times return to normal.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-5acd04aa48
Is SMTP2GO still down?
No, this incident was resolved 2025-10-01 08:59 UTC. For SMTP2GO's live state, see https://down.guide/smtp2go.
How long did it last?
7h 15m, from 2025-10-01 01:45 UTC to 2025-10-01 08:59 UTC, by the times SMTP2GO posted.
What was affected?
SMTP2GO named Email sending (SMTP service).
What caused it?
SMTP2GO hasn't published a root cause. If it does, it shows here.
Where does this come from?
SMTP2GO's official status page, https://smtp2gostatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.