Connectivity issues for "mail-au.smtp2go.com"

What to do

• Check whether you use SMTP2GO Email sending (SMTP service). Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 2h 54m it lasted.

  Anything that failed between 2026-02-08 23:57 UTC and 2026-02-09 02:51 UTC may need a replay.

• Subscribe to SMTP2GO's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=smtp2go works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from SMTP2GO 2

1. identifiedFeb 8, 2026, 11:57 PM UTC

   Some customers may experience intermittent connection failures when connecting to "mail-au.smtp2go.com". Our development team has identified the issue and is taking corrective action to restore full stability as quickly as possible. Recommended Action: While we resolve this, you can maintain a stable connection by switching your SMTP server address to "mail.smtp2go.com".

   provider

2. resolvedFeb 9, 2026, 2:51 AM UTC

   This issue has now been resolved, and services are operating normally. We apologise for any inconvenience this may have caused. If you continue to experience any connection failures when connecting to "mail-au.smtp2go.com", please reach out to our support team for assistance.

   provider

Corrections

None so far.

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