SMTP2GO: Delay in Processing of Emails

What to do

Check whether you use SMTP2GO Email sending (SMTP service). Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
Confirm your retries, queues and scheduled jobs caught up after the 3h 8m it lasted.
Anything that failed between 2025-09-30 13:26 UTC and 2025-09-30 16:34 UTC may need a replay.
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investigatingSep 30, 2025, 1:26 PM UTC
We are aware of an issue with a mail server that is causing a delay in processing for some users. You may see emails held in "Processed" state. Our developers have identified the cause of the issue and are working to have this resolved. We will publish any updates here.
provider
monitoringSep 30, 2025, 2:26 PM UTC
A fix has been implemented and we are monitoring the results.
provider
resolvedSep 30, 2025, 4:34 PM UTC
This incident has been resolved.
provider

Reports count in aggregate; nothing about you is shown.

None so far.

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Is SMTP2GO still down?

No, this incident was resolved 2025-09-30 16:34 UTC. For SMTP2GO's live state, see https://down.guide/smtp2go.

How long did it last?

3h 8m, from 2025-09-30 13:26 UTC to 2025-09-30 16:34 UTC, by the times SMTP2GO posted.

What was affected?

SMTP2GO named Email sending (SMTP service).

What caused it?

SMTP2GO hasn't published a root cause. If it does, it shows here.

Where does this come from?

SMTP2GO's official status page, https://smtp2gostatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.