- Level
- confirmed
- Worst impact
- Degraded
- Components
- Email sending (SMTP service)
- Down Index
- 26of 100
What to do
Check whether you use SMTP2GO Email sending (SMTP service). Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 6h 33m it lasted.
Anything that failed between 2026-09-25 15:14 UTC and 2026-09-25 21:47 UTC may need a replay.Subscribe to SMTP2GO's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=smtp2go works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from SMTP2GO 2
- identified
Some customers are experiencing timeouts and intermittent connection issues. We have deployed a planned frontend database speed improvement and are actively monitoring performance while continuing to investigate.
provider
- resolved
Our team has implemented several changes to improve frontend database efficiency and overall performance. Service has stabilized, and we are no longer seeing the timeouts or intermittent connection issues previously reported. We will continue to monitor performance closely.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
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Questions about DWN-ae1fdbda70
Is SMTP2GO still down?
No, this incident was resolved 2026-09-25 21:47 UTC. For SMTP2GO's live state, see https://down.guide/smtp2go.
How long did it last?
6h 33m, from 2026-09-25 15:14 UTC to 2026-09-25 21:47 UTC, by the times SMTP2GO posted.
What was affected?
SMTP2GO named Email sending (SMTP service).
What caused it?
SMTP2GO hasn't published a root cause. If it does, it shows here.
Where does this come from?
SMTP2GO's official status page, https://smtp2gostatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.