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SMTP2GO

"Activity" Reporting Delay: EU Customers

Degraded Lasted 13h 14m · started · SMTP2GO's page

Level
confirmed
Worst impact
Degraded
Components
Member Dashboard
Regions
eu

What to do

  • Check whether you use SMTP2GO Member Dashboard in eu. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 13h 14m it lasted.

    Anything that failed between 2026-08-18 16:46 UTC and 2026-08-19 06:01 UTC may need a replay.
  • Subscribe to SMTP2GO's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=smtp2go works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from SMTP2GO 2

  1. investigating

    European users may experience a delay in delivery statuses being updated in the dashboard. Our developers are currently working on a fix. Please rest assured that the emails have been delivered successfully despite the delayed status updates.

    provider

  2. resolved

    This incident has been resolved. If you still have emails showing as "Processed" only, please reach out to our support team who can assist further.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-b3b447fc1e

Is SMTP2GO still down?

No, this incident was resolved 2026-08-19 06:01 UTC. For SMTP2GO's live state, see https://down.guide/smtp2go.

How long did it last?

13h 14m, from 2026-08-18 16:46 UTC to 2026-08-19 06:01 UTC, by the times SMTP2GO posted.

What was affected?

SMTP2GO named Member Dashboard in eu.

What caused it?

SMTP2GO hasn't published a root cause. If it does, it shows here.

Where does this come from?

SMTP2GO's official status page, https://smtp2gostatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.