- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Email sending (SMTP service), API Servers, SMS Messaging
- Down Index
- 36of 100
What to do
Check whether you use SMTP2GO Email sending (SMTP service), API Servers, SMS Messaging. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 14m it lasted.
Anything that failed between 2025-12-11 07:39 UTC and 2025-12-11 07:53 UTC may need a replay.Subscribe to SMTP2GO's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=smtp2go works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from SMTP2GO 2
- investigating
A current issue with connectivity is being investigated. Updates will be provided when available.
provider
- resolved
This incident has been resolved. It appears to be related to a recent database configuration change. Further investigations will take place to ensure stability and to prevent such an incident from happening again.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-c0fc9dd09d
Is SMTP2GO still down?
No, this incident was resolved 2025-12-11 07:53 UTC. For SMTP2GO's live state, see https://down.guide/smtp2go.
How long did it last?
14m, from 2025-12-11 07:39 UTC to 2025-12-11 07:53 UTC, by the times SMTP2GO posted.
What was affected?
SMTP2GO named Email sending (SMTP service), API Servers, SMS Messaging.
What caused it?
SMTP2GO hasn't published a root cause. If it does, it shows here.
Where does this come from?
SMTP2GO's official status page, https://smtp2gostatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.