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Snowflake

INC20000052

Major outage Lasted 1h 45m · started · Snowflake's page

Level
confirmed
Worst impact
Major outage
Components
Databases, Tables, and Views, Virtual Warehouses, Data Loading and Unloading, Applications
Down Index
41of 100

What to do

  • Check whether you use Snowflake Databases, Tables, and Views, Virtual Warehouses, Data Loading and Unloading, Applications. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 45m it lasted.

    Anything that failed between 2026-06-24 15:38 UTC and 2026-06-24 17:22 UTC may need a replay.
  • Subscribe to Snowflake's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=snowflake works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Snowflake 5

  1. identified

    Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 30 minutes. Customer experience: Customers hosted in the specified regions may be unable to access or use multiple core Snowflake services and features. Affected users may be unable to sign in, execute queries, or manage data.

    provider

  2. identified

    Current status: We've identified the source of the issue, and we've implemented a fix to restore service. We're assessing the recovery of affected components and we'll provide another update within 30 minutes. Customer experience: Customers hosted in the specified regions may have been unable to access or use multiple core Snowflake services and features. Affected users may have been unable to sign in, execute queries, or manage data. Following initial recovery actions, sign in functionality has been restored, but customers may observe some increased latency or performance issues until service has fully recovered. ETA: Our current estimate is that service is recovering and will be fully restored within the next 30 minutes. Incident start time: 15:10 UTC June 24, 2026

    provider

  3. monitoring

    Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly. Customer experience: Customers hosted in the specified region may have been unable to access or use Snowflake services and features using Snowsight. A subset of affected users in the region may also have been unable to execute queries, manage data, or may have experienced increased latency or performance issues with database operations. Incident start time: 15:10 UTC June 24, 2026 Incident end time: 15:50 UTC June 24, 2026 Preliminary root cause: A configuration issue caused an unexpected increase in load on our metadata database layer, resulting in cascading impact to dependent services like Snowsight and database operations.

    provider

  4. resolved

    Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight. Customer experience: Customers hosted in the specified region may have been unable to access or use Snowflake services and features using Snowsight. A subset of affected users in the region may also have been unable to execute queries, manage data, or may have experienced increased latency or performance issues with database operations. Incident start time: 15:10 UTC June 24, 2026 Incident end time: 15:50 UTC June 24, 2026 Preliminary root cause: A configuration issue caused an unexpected increase in load on our metadata database layer, resulting in cascading impact to dependent services like Snowsight and database operations. A root cause analysis (RCA) will be conducted and a summary will be shared on the Snowflake status page within 5 business days.

    provider

  5. postmortem

    Snowflake Engineering has completed the postmortem of this service incident. A detailed Root Cause Analysis \(RCA\) is available on the Snowflake Community site: [https://community.snowflake.com/s/article/inc20000052](https://community.snowflake.com/s/article/inc20000052)

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-4b169e0b9f

Is Snowflake still down?

No, this incident was resolved 2026-06-24 17:22 UTC. For Snowflake's live state, see https://down.guide/snowflake.

How long did it last?

1h 45m, from 2026-06-24 15:38 UTC to 2026-06-24 17:22 UTC, by the times Snowflake posted.

What was affected?

Snowflake named Databases, Tables, and Views, Virtual Warehouses, Data Loading and Unloading, Applications.

What caused it?

Snowflake hasn't published a root cause. If it does, it shows here.

Where does this come from?

Snowflake's official status page, https://status.snowflake.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.