- Level
- confirmed
- Worst impact
- Partial outage
- Components
- AI and ML, AI and ML, AI and ML, AI and ML, AI and ML, AI and ML, AI and ML, AI and ML, AI and ML, AI and ML, AI and ML, AI and ML, AI and ML, AI and ML, AI and ML, AI and ML, AI and ML, AI and ML, AI and ML, AI and ML, AI and ML, AI and ML, AI and ML, AI and ML, AI and ML, AI and ML, AI and ML, AI and ML, AI and ML, AI and ML, AI and ML, AI and ML, AI and ML, AI and ML, AI and ML, AI and ML, AI and ML, AI and ML, AI and ML, AI and ML, AI and ML, AI and ML, AI and ML, AI and ML
- Down Index
- 31of 100
What to do
Check whether you use Snowflake AI and ML, AI and ML, AI and ML, AI and ML and 40 more. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 3h 31m it lasted.
Anything that failed between 2026-03-12 19:42 UTC and 2026-03-12 23:13 UTC may need a replay.Subscribe to Snowflake's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=snowflake works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Snowflake 4
- identified
Current status: We're aware of an issue affecting the Snowflake Data Cloud, and we've identified the source as a recent Snowflake Intelligence update. We're rolling back the change to restore service. Customers should experience relief as the rollback progresses across the affected infrastructure. We'll provide another update within 2 hours. Customer experience: Customers hosted in the specified regions may be unable to use Snowflake Intelligence services and features. Additionally, users may experience issues with expired sessions attempting to access Snowflake Intelligence. Existing sessions should be unaffected. ETA: An ETA is not yet available. We'll provide one as soon as possible. Workaround: While we're focused on remediation, please access the service or content using the AI.Snowflake.com URL through a private browser tab.
provider
- identified
Current status: We're continuing to monitor as the rollback of the Snowflake Intelligence update progresses. Affected customers should continue to experience relief as the rollback advances and reaches their environment. We'll provide another update within 4 hours. Customer experience: Customers hosted in the specified regions may be unable to use Snowflake Intelligence services and features. Additionally, users may experience issues with expired sessions attempting to access Snowflake Intelligence. Existing sessions should be unaffected. ETA: Our current estimate is that service will be restored within approximately 4 hours. We're continuing to monitor the rollback's progress to ensure this timeline remains accurate. Workaround: While we're focused on remediation, users may be able to work around the issue by accessing the service directly via the non-account-specific URL, AI.Snowflake.com, in a private browser tab.
provider
- monitoring
Current status: We've confirmed that the rollback of the impacting Snowflake Intelligence update has completed, and we'll continue to monitor the environment until we're confident all services are functioning properly. Customer experience: Customers hosted in the specified regions may have been unable to use Snowflake Intelligence services and features. Additionally, users may have experienced issues with expired sessions attempting to access Snowflake Intelligence. Existing sessions should have been unaffected. Workaround: While we were focused on remediation, users may have been able to work around the issue by accessing the service directly via the non-account-specific URL, AI.Snowflake.com, in a private browser tab. Incident start time: 16:30 UTC March 12, 2026 Incident end time: 20:39 UTC March 12, 2026 Preliminary root cause: An update intended to optimize Snowflake Intelligence introduced a code issue that caused problems with expired sessions attempting to access Snowflake Intelligence.
provider
- resolved
Current status: We've confirmed that the rollback of the impacting Snowflake Intelligence update has completed, and we'll continue to monitor the environment until we're confident all services are functioning properly. Customer experience: Customers hosted in the specified regions may have been unable to use Snowflake Intelligence services and features. Additionally, users may have experienced issues with expired sessions attempting to access Snowflake Intelligence. Existing sessions should have been unaffected. Workaround: While we were focused on remediation, users may have been able to work around the issue by accessing the service directly via the non-account-specific URL, AI.Snowflake.com, in a private browser tab. Incident start time: 16:30 UTC March 12, 2026 Incident end time: 20:39 UTC March 12, 2026 Preliminary root cause: An update intended to optimize Snowflake Intelligence introduced a code issue that caused problems with expired sessions attempting to access Snowflake Intelligence.
provider
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Corrections
None so far.
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Questions about DWN-9649826b38
Is Snowflake still down?
No, this incident was resolved 2026-03-12 23:13 UTC. For Snowflake's live state, see https://down.guide/snowflake.
How long did it last?
3h 31m, from 2026-03-12 19:42 UTC to 2026-03-12 23:13 UTC, by the times Snowflake posted.
What was affected?
Snowflake named AI and ML, AI and ML, AI and ML, AI and ML and 40 more.
What caused it?
Snowflake hasn't published a root cause. If it does, it shows here.
Where does this come from?
Snowflake's official status page, https://status.snowflake.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.