INC20000336

Summary

Snowflake says customers in affected regions had delayed or failed virtual warehouse resumes and scale-ups, and delayed serverless tasks, from 22:50 UTC November 6 to 00:31 UTC November 7, 2026, due to a third-party cloud provider resource provisioning issue. The incident is resolved.

Written by anthropic/claude-haiku-5.5 from Snowflake's own updates.

What to do

• Check whether you use Snowflake Virtual Warehouses, Virtual Warehouses, Snowpark Container Services, Snowpark Container Services. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 3h 20m it lasted.

  Anything that failed between 2026-11-06 23:32 UTC and 2026-11-07 02:52 UTC may need a replay.

• Subscribe to Snowflake's feed to hear about the next one first. RSS feed

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Updates from Snowflake 5

1. investigatingNov 6, 2026, 11:32 PM UTC

   Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 60 minutes. Customer experience: Customers hosted in the specified region may experience delays when resuming or scaling up virtual warehouses. Existing warehouses that are already running may be unaffected. Workaround: There are currently no available workarounds for this issue. Preliminary root cause: A third-party cloud platform provider is experiencing an issue that is affecting resource provisioning, which is delaying virtual warehouse resumes.

   provider

2. identifiedNov 7, 2026, 12:34 AM UTC

   Current status: We've determined that an issue with a third-party cloud platform provider is affecting our ability to provision compute resources in the specified regions. We're retaining existing virtual warehouse resources in the specified regions to reduce the impact, and we're working with the provider to restore service. We'll provide another update within 2 hours. Customer experience: Customers hosted in the specified regions may experience delays or intermittent failures when resuming or scaling up virtual warehouses. Existing warehouses that are already running may be unaffected. Additionally, serverless tasks may take longer than expected to begin. Customers may also be unable to start new Snowpark Container Services services, including notebooks, and compute pools may remain in a resizing state when scaling up. ETA: An ETA is not yet available. We'll provide one as soon as possible. Workaround: There are currently no available workarounds for this issue. Preliminary root cause: A third-party cloud platform provider is experiencing an issue that is affecting resource provisioning.

   provider

3. monitoringNov 7, 2026, 1:41 AM UTC

   Current status: Our third-party cloud platform provider has resolved the underlying issue, and we're monitoring the environment until we're confident all services are functioning properly. We'll provide another update within 60 minutes. Customer experience: Customers hosted in the specified regions may have experienced delays or intermittent failures when resuming or scaling up virtual warehouses. Serverless tasks may have taken longer than expected to begin. Customers may also have been unable to start new Snowpark Container Services services, including notebooks, and compute pools may have remained stuck when starting or scaling up. Existing warehouses and services that were already running may have been unaffected. Impact start time: 22:50 UTC November 06, 2026 Impact end time: 00:31 UTC November 07, 2026 Preliminary root cause: A third-party cloud platform provider experienced an issue that affected resource provisioning.

   provider

4. monitoringNov 7, 2026, 1:41 AM UTC

   Current status: Our third-party cloud platform provider has resolved the underlying issue, and we're monitoring the environment until we're confident all services are functioning properly. We'll provide another update within 60 minutes. Customer experience: Customers hosted in the specified regions may have experienced delays or intermittent failures when resuming or scaling up virtual warehouses. Serverless tasks may have taken longer than expected to begin. Customers may also have been unable to start new Snowpark Container Services services, including notebooks, and compute pools may have remained stuck when starting or scaling up. Existing warehouses and services that were already running may have been unaffected. Impact start time: 22:50 UTC November 06, 2026 Impact end time: 01:00 UTC November 07, 2026 Preliminary root cause: A third-party cloud platform provider experienced an issue that affected resource provisioning.

   provider

5. resolvedNov 7, 2026, 2:52 AM UTC

   Current status: We've coordinated with our third-party cloud platform to implement the fix for this issue, and we've monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight. Customer experience: Customers hosted in the specified regions may have experienced delays or intermittent failures when resuming or scaling up virtual warehouses. Serverless tasks may have taken longer than expected to begin. Customers may also have been unable to start new Snowpark Container Services services, including notebooks, and compute pools may have remained stuck when starting or scaling up. Existing warehouses and services that were already running may have been unaffected. Impact start time: 22:50 UTC November 06, 2026 Impact end time: 00:31 UTC November 07, 2026 Preliminary root cause: A third-party cloud platform provider experienced an issue that affected resource provisioning. A root cause analysis (RCA) will be conducted and a summary will be made available within 10 business days.

   provider

Corrections

None so far.

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