- Level
- confirmed
- Worst impact
- Degraded
- Components
- AI and ML, AI and ML, AI and ML, AI and ML
- Down Index
- 18of 100
What to do
Check whether you use Snowflake AI and ML, AI and ML, AI and ML, AI and ML. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 24m it lasted.
Anything that failed between 2026-05-15 04:01 UTC and 2026-05-15 05:25 UTC may need a replay.Subscribe to Snowflake's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=snowflake works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Snowflake 4
- investigating
Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 60 minutes. Customer experience: Customers hosted in the specified regions may experience Cortex Code in Snowsight stopping mid-response after completing only one step of a request. The response may stop without an error message or may repeat without progressing.
provider
- monitoring
Current status: We've identified and rolled back a Cortex Code update to resolve this issue. We'll continue to monitor the environment until we're confident all services are functioning properly. Customer experience: Customers hosted in the specified regions may have experienced Cortex Code in Snowsight stopping mid-response after completing only one step of a request. The response may have stopped without an error message or may have repeated without progressing. Incident start time: 22:50 UTC May 14, 2026 Incident end time: 04:05 UTC May 15, 2026 Preliminary root cause: A recent update to Cortex Code introduced a code issue that caused Cortex Code in Snowsight to incorrectly halt responses, preventing requests from completing.
provider
- resolved
Current status: We've monitored the environment and confirmed the rollback restored service. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight. Customer experience: Customers hosted in the specified regions may have experienced Cortex Code in Snowsight stopping mid-response after completing only one step of a request. The response may have stopped without an error message or may have repeated without progressing. Incident start time: 22:50 UTC May 14, 2026 Incident end time: 04:05 UTC May 15, 2026 Preliminary root cause: A recent update to Cortex Code introduced a code issue that caused Cortex Code in Snowsight to incorrectly halt responses, preventing requests from completing. A root cause analysis (RCA) document will be published within five business days.
provider
- postmortem
Snowflake Engineering has completed the postmortem of this service incident. A detailed Root Cause Analysis \(RCA\) is available on the Snowflake Community site: [https://community.snowflake.com/s/article/INC0157230](https://community.snowflake.com/s/article/INC0157230)
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
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Questions about DWN-f15fa80c86
Is Snowflake still down?
No, this incident was resolved 2026-05-15 05:25 UTC. For Snowflake's live state, see https://down.guide/snowflake.
How long did it last?
1h 24m, from 2026-05-15 04:01 UTC to 2026-05-15 05:25 UTC, by the times Snowflake posted.
What was affected?
Snowflake named AI and ML, AI and ML, AI and ML, AI and ML.
What caused it?
Snowflake hasn't published a root cause. If it does, it shows here.
Where does this come from?
Snowflake's official status page, https://status.snowflake.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.