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Square

Dashboard Disruption

Degraded Lasted 6d 4h · started · Square's page

Level
confirmed
Worst impact
Degraded
Regions
us
Down Index
42of 100

What to do

  • Check whether you use Square in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 6d 4h it lasted.

    Anything that failed between 2026-08-04 20:54 UTC and 2026-08-11 01:51 UTC may need a replay.
  • Subscribe to Square's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=square works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Square 3

  1. investigating

    We are experiencing a disruption with Point of Sale and Payment Acceptance on some Square Register devices. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. If your device is affected, you can resolve this now by going to Hardware > General > About Register > Software Update > Check for Update, and confirming app version 7.18.1 or 7.19 is installed. We appreciate your patience as we work to resolve this issue.

    provider

  2. monitoring

    We have released a fix for the disruption with Point of Sale and Payment Acceptance on some Square Register devices and are beginning to see impacted services return to full functionality. Your business's ability to operate smoothly is our top priority, and our Engineering team is taking proactive steps to prevent similar incidents. Thank you for your patience as we worked through this issue.

    provider

  3. resolved

    The disruption with Point of Sale and Payment Acceptance on some Square Register devices is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process. If Sellers experience further issues with Square Register devices, please contact our support team via .

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-24850c84cc

Is Square still down?

No, this incident was resolved 2026-08-11 01:51 UTC. For Square's live state, see https://down.guide/square.

How long did it last?

6d 4h, from 2026-08-04 20:54 UTC to 2026-08-11 01:51 UTC, by the times Square posted.

What was affected?

Square named in us.

What caused it?

Square hasn't published a root cause. If it does, it shows here.

Where does this come from?

Square's official status page, https://www.issquareup.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.