Service Disruption

What to do

• Check whether you use Square in jp, us. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 1h 11m it lasted.

  Anything that failed between 2026-11-04 21:22 UTC and 2026-11-04 22:32 UTC may need a replay.

• Subscribe to Square's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=square works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Square 3

1. investigatingNov 4, 2026, 9:22 PM UTC

   We are currently experiencing a disruption that is impacting some e-money transactions. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.

   provider

2. monitoringNov 4, 2026, 10:17 PM UTC

   We have released a fix for E-money payment processing and are beginning to see impacted services return to full functionality. Your business's ability to operate smoothly is our top priority, and our Engineering team is taking proactive steps to prevent similar incidents. Thank you for your understanding as we worked through this issue.

   provider

3. resolvedNov 4, 2026, 10:32 PM UTC

   The disruption affecting E-money card payments in Japan is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process.

   provider

Corrections

None so far.

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