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Square

Service Disruption

Degraded Lasted 1h 47m · started · Square's page

Level
confirmed
Worst impact
Degraded
Down Index
38of 100

What to do

  • Check whether your product depends on Square. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 47m it lasted.

    Anything that failed between 2026-09-27 04:08 UTC and 2026-09-27 05:55 UTC may need a replay.
  • Subscribe to Square's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=square works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Square 2

  1. monitoring

    We experienced widespread elevated latency and service errors across Square. Services have largely recovered, though some residual errors are still happening with Payment Authorization, Refunds, Tip Adjustments, KDS delivery, and Printing. Reporting in Dashboard is also delayed. Tip Adjustments are degraded, but can be retried for up to 36 hours after payment capture.

    provider

  2. resolved

    Services have now recovered. Reporting in Dashboard may be delayed. Tip Adjustments that were previously failing can now be entered. We recommend doing so today.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-885c2ac404

Is Square still down?

No, this incident was resolved 2026-09-27 05:55 UTC. For Square's live state, see https://down.guide/square.

How long did it last?

1h 47m, from 2026-09-27 04:08 UTC to 2026-09-27 05:55 UTC, by the times Square posted.

What caused it?

Square hasn't published a root cause. If it does, it shows here.

Where does this come from?

Square's official status page, https://www.issquareup.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.