Service Disruption

What to do

• Check whether you use Square in us. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 2d 4h it lasted.

  Anything that failed between 2026-09-21 19:40 UTC and 2026-09-24 00:25 UTC may need a replay.

• Subscribe to Square's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=square works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Square 3

1. identifiedSep 21, 2026, 7:40 PM UTC

   We are continuing to work on a fix for Square Point of Sale. Some Sellers will experience a disruption with saving open orders on iOS. We understand how important it is for all of our services to be running for your business, we'll be back with further updates as they come to hand. Thank you for your patience with us as we work to resolve this issue.

   provider

2. monitoringSep 23, 2026, 9:18 PM UTC

   We have released a fix for Square Point of Sale and are beginning to see impacted services return to full functionality. Your business's ability to operate smoothly is our top priority, and our Engineering team is taking proactive steps to prevent similar incidents. Thank you for your understanding as we worked through this issue.

   provider

3. resolvedSep 24, 2026, 12:25 AM UTC

   The issue affecting order creation on Square Point of Sale has been resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process.

   provider

Corrections

None so far.

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