Payments Disruption

What to do

• Check whether you use Square in au, us. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 1d 8h it lasted.

  Anything that failed between 2026-07-22 16:57 UTC and 2026-07-24 01:36 UTC may need a replay.

• Subscribe to Square's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=square works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Square 2

1. investigatingJul 22, 2026, 4:57 PM UTC

   We are experiencing an issue with a small number of payments. Some sellers in Australia and the United Kingdom are experiencing declined transactions when buyers attempt to pay with US-issued Visa cards via card-not-present methods (online or manually keyed transactions). As a workaround, sellers can advise buyers to try another card, tap or dip a physical card, or use a mobile wallet. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience as we work to resolve this issue.

   provider

2. resolvedJul 24, 2026, 1:36 AM UTC

   We've resolved the previous issue where some sellers in Australia and the United Kingdom experienced declined transactions when buyers attempted to pay with US-issued Visa cards via card-not-present methods (online or manually keyed transactions). Thank you for your patience as we worked to resolve this issue.

   provider

Corrections

None so far.

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