Service Disruption

What to do

• Check whether you use Square in us. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 34m it lasted.

  Anything that failed between 2026-09-16 18:58 UTC and 2026-09-16 19:32 UTC may need a replay.

• Subscribe to Square's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=square works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Square 3

1. investigatingSep 16, 2026, 6:58 PM UTC

   We are experiencing a disruption with Kitchen Display System (KDS). Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience during this disruption.

   provider

2. monitoringSep 16, 2026, 7:26 PM UTC

   We have released a fix for Kitchen Display System (KDS) and are beginning to see impacted services return to full functionality. Your business's ability to operate smoothly is our top priority, and our Engineering team is taking proactive steps to prevent similar incidents. Thank you for your understanding as we worked through this issue.

   provider

3. resolvedSep 16, 2026, 7:32 PM UTC

   The issue affecting Kitchen Display System (KDS) is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process.

   provider

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.