- Level
- confirmed
- Worst impact
- Degraded
- Down Index
- 39of 100
What to do
Check whether your product depends on Square. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 3h 12m it lasted.
Anything that failed between 2026-07-15 23:43 UTC and 2026-07-16 02:55 UTC may need a replay.Subscribe to Square's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=square works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Square 3
- investigating
Square's payment processing partner is experiencing a disruption with payment processing. As a result, sellers may see some Visa and Mastercard transactions declined at point of sale. If possible, we recommend customers use a different payment method. Your ability to accept payments is our top priority and our Engineering team is working with our payments partner to resolve this issue. We appreciate your patience.
provider
- identified
We're continuing to work with our payment processing partner to resolve a disruption with payment processing. Sellers may see some Visa, Mastercard and debit card transactions declined at point of sale. If possible, we recommend customers use a different payment method such as JBC, American Express and e-money. Your ability to accept payments is our top priority and our Engineering team is working with our payments partner to resolve this issue. We appreciate your patience.
provider
- resolved
Payment acceptance has been restored to full functionality. We understand how important it is for all of our services to be running for your business, and our Engineering team continues to work with our payment parters to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-9ef5a4cf81
Is Square still down?
No, this incident was resolved 2026-07-16 02:55 UTC. For Square's live state, see https://down.guide/square.
How long did it last?
3h 12m, from 2026-07-15 23:43 UTC to 2026-07-16 02:55 UTC, by the times Square posted.
What caused it?
Square hasn't published a root cause. If it does, it shows here.
Where does this come from?
Square's official status page, https://www.issquareup.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.