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Square

Degraded Performance: Instant Transfers

Partial outage Lasted 17h 43m · started · Square's page

Level
confirmed
Worst impact
Partial outage
Regions
us
Down Index
52of 100

What to do

  • Check whether you use Square in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 17h 43m it lasted.

    Anything that failed between 2026-04-30 22:53 UTC and 2026-05-01 16:36 UTC may need a replay.
  • Subscribe to Square's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=square works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Square 2

  1. identified

    Due to a third-party disruption with one of our banking partners, we are experiencing an increase in failures for some Instant Transfers to debit cards. While recovery has begun, Sellers experiencing issues with Instant Transfers can try linking a VISA debit card from a different banking institution and retry the transfer. We will continue to provide updates from our partner as we receive them. Thank you for your patience.

    provider

  2. resolved

    The disruption that impacted the ability to initiate Instant Transfers to debit cards is now resolved. We understand how important it is for all of our services to be running for your business, and our Engineering team is actively discussing with our banking partners how to prevent future disruptions like this one. Thank you for your patience with us as we worked to resolve this issue.

    provider

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Corrections

None so far.

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Questions about DWN-dad5dfb737

Is Square still down?

No, this incident was resolved 2026-05-01 16:36 UTC. For Square's live state, see https://down.guide/square.

How long did it last?

17h 43m, from 2026-04-30 22:53 UTC to 2026-05-01 16:36 UTC, by the times Square posted.

What was affected?

Square named in us.

What caused it?

Square hasn't published a root cause. If it does, it shows here.

Where does this come from?

Square's official status page, https://www.issquareup.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.