- Level
- confirmed
- Worst impact
- Degraded
- Components
- Email Campaigns, Accounts & Billing
- Down Index
- 23of 100
What to do
Check whether you use Squarespace Email Campaigns, Accounts & Billing. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 3h 24m it lasted.
Anything that failed between 2026-01-24 17:10 UTC and 2026-01-24 20:34 UTC may need a replay.Subscribe to Squarespace's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=squarespace works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Squarespace 9
- investigating
We're investigating issues with login verification emails and password reset emails being delayed.
provider
- investigating
We are continuing to investigate the issue.
provider
- investigating
We are continuing to investigate this issue.
provider
- investigating
We are continuing to investigate this issue.
provider
- identified
The issue has been identified and is external to Squarespace. We are actively monitoring the situation and will provide updates as more information becomes available. **Email Campaigns are also experiencing a delay in deliverability.
provider
- identified
This is affecting the deliverability of all emails being delayed. We are still monitoring the situation.
provider
- identified
We are still monitoring the situation. -Log in verification emails are being delayed -Email Campaigns are being delayed -System related emails are being delayed
provider
- monitoring
We are still monitoring the situation.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-15c5701781
Is Squarespace still down?
No, this incident was resolved 2026-01-24 20:34 UTC. For Squarespace's live state, see https://down.guide/squarespace.
How long did it last?
3h 24m, from 2026-01-24 17:10 UTC to 2026-01-24 20:34 UTC, by the times Squarespace posted.
What was affected?
Squarespace named Email Campaigns, Accounts & Billing.
What caused it?
Squarespace hasn't published a root cause. If it does, it shows here.
Where does this come from?
Squarespace's official status page, https://status.squarespace.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.