- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Commerce, Accounts & Billing
- Down Index
- 30of 100
What to do
Check whether you use Squarespace Commerce, Accounts & Billing. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 43m it lasted.
Anything that failed between 2025-10-16 16:20 UTC and 2025-10-16 17:04 UTC may need a replay.Subscribe to Squarespace's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=squarespace works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Squarespace 3
- identified
Customers may experience issues with PayPal on the checkout page when purchasing Squarespace subscriptions, placing orders on Squarespace sites, and booking appointments on Acuity.
provider
- monitoring
A fix has been implemented and we are monitoring the results.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-37ecb5f063
Is Squarespace still down?
No, this incident was resolved 2025-10-16 17:04 UTC. For Squarespace's live state, see https://down.guide/squarespace.
How long did it last?
43m, from 2025-10-16 16:20 UTC to 2025-10-16 17:04 UTC, by the times Squarespace posted.
What was affected?
Squarespace named Commerce, Accounts & Billing.
What caused it?
Squarespace hasn't published a root cause. If it does, it shows here.
Where does this come from?
Squarespace's official status page, https://status.squarespace.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.