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Squarespace

Acuity Scheduling / Acuity doesn't load for some users

Degraded Lasted 2h 25m · started · Squarespace's page

Level
confirmed
Worst impact
Degraded
Down Index
19of 100

What to do

  • Check whether your product depends on Squarespace. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 25m it lasted.

    Anything that failed between 2025-09-24 11:12 UTC and 2025-09-24 13:36 UTC may need a replay.
  • Subscribe to Squarespace's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=squarespace works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Squarespace 4

  1. investigating

    We are currently investigating the issue.

    provider

  2. investigating

    We are continuing to investigate the issue.

    provider

  3. monitoring

    The issue appears isolated to a small set of users located in geographic regions affected by network outages.

    provider

  4. resolved

    The issue appears isolated to a small set of users located in geographic regions affected by network outages.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-393a4cc8c1

Is Squarespace still down?

No, this incident was resolved 2025-09-24 13:36 UTC. For Squarespace's live state, see https://down.guide/squarespace.

How long did it last?

2h 25m, from 2025-09-24 11:12 UTC to 2025-09-24 13:36 UTC, by the times Squarespace posted.

What caused it?

Squarespace hasn't published a root cause. If it does, it shows here.

Where does this come from?

Squarespace's official status page, https://status.squarespace.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.