- Level
- confirmed
- Worst impact
- Degraded
- Components
- Commerce
- Down Index
- 20of 100
What to do
Check whether you use Squarespace Commerce. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 30m it lasted.
Anything that failed between 2025-12-09 04:01 UTC and 2025-12-09 05:32 UTC may need a replay.Subscribe to Squarespace's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=squarespace works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Squarespace 6
- investigating
We are currently investigating reports of related products not loading on product detail pages.
provider
- investigating
We are currently investigating reports of related products not loading on product detail pages.
provider
- identified
We've identified the cause and the team is working on a resolution.
provider
- identified
We are continuing to work on a fix for this issue.
provider
- identified
We are continuing to work on a fix for this issue.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-55cd6689aa
Is Squarespace still down?
No, this incident was resolved 2025-12-09 05:32 UTC. For Squarespace's live state, see https://down.guide/squarespace.
How long did it last?
1h 30m, from 2025-12-09 04:01 UTC to 2025-12-09 05:32 UTC, by the times Squarespace posted.
What was affected?
Squarespace named Commerce.
What caused it?
Squarespace hasn't published a root cause. If it does, it shows here.
Where does this come from?
Squarespace's official status page, https://status.squarespace.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.