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Squarespace

Some Commerce features are failing to load

Degraded Lasted 2h 55m · started · Squarespace's page

Level
confirmed
Worst impact
Degraded
Components
Site Loading, Commerce
Down Index
23of 100

What to do

  • Check whether you use Squarespace Site Loading, Commerce. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 55m it lasted.

    Anything that failed between 2025-09-03 20:39 UTC and 2025-09-03 23:33 UTC may need a replay.
  • Subscribe to Squarespace's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=squarespace works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Squarespace 6

  1. investigating

    We're currently investigating an issue that is preventing some Commerce features from loading.

    provider

  2. investigating

    We're continuing to investigate an issue that is preventing some Commerce features from loading.

    provider

  3. investigating

    We're continuing to investigate an issue that is preventing some Commerce features from loading.

    provider

  4. investigating

    We're continuing to investigate an issue that is preventing some Commerce features from loading.

    provider

  5. investigating

    We have mitigated the issue that was preventing some Commerce features from loading.

    provider

  6. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-72bd3da816

Is Squarespace still down?

No, this incident was resolved 2025-09-03 23:33 UTC. For Squarespace's live state, see https://down.guide/squarespace.

How long did it last?

2h 55m, from 2025-09-03 20:39 UTC to 2025-09-03 23:33 UTC, by the times Squarespace posted.

What was affected?

Squarespace named Site Loading, Commerce.

What caused it?

Squarespace hasn't published a root cause. If it does, it shows here.

Where does this come from?

Squarespace's official status page, https://status.squarespace.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.