- Level
- confirmed
- Worst impact
- Degraded
- Components
- Acuity Scheduling
- Down Index
- 25of 100
What to do
Check whether you use Squarespace Acuity Scheduling. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 11h 33m it lasted.
Anything that failed between 2025-09-23 10:30 UTC and 2025-09-23 22:03 UTC may need a replay.Subscribe to Squarespace's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=squarespace works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Squarespace 4
- identified
Customers may see error messages when processing payments while using the Square payment processor. We are currently investigating this issue.
provider
- identified
The issue has been identified and a fix is being implemented.
provider
- monitoring
A fix has been implemented and we are monitoring the results.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-aafb8e3fc7
Is Squarespace still down?
No, this incident was resolved 2025-09-23 22:03 UTC. For Squarespace's live state, see https://down.guide/squarespace.
How long did it last?
11h 33m, from 2025-09-23 10:30 UTC to 2025-09-23 22:03 UTC, by the times Squarespace posted.
What was affected?
Squarespace named Acuity Scheduling.
What caused it?
Squarespace hasn't published a root cause. If it does, it shows here.
Where does this come from?
Squarespace's official status page, https://status.squarespace.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.