Skip to main content
Squarespace

Acuity Scheduling Elevated Errors

Major outage Lasted 32m · started · Squarespace's page

Level
confirmed
Worst impact
Major outage
Components
Accounts & Billing
Down Index
40of 100

What to do

  • Check whether you use Squarespace Accounts & Billing. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 32m it lasted.

    Anything that failed between 2026-06-04 18:58 UTC and 2026-06-04 19:30 UTC may need a replay.
  • Subscribe to Squarespace's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=squarespace works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Squarespace 5

  1. investigating

    We are currently experiencing a service disruption. Our Engineering team is working to identify the root cause and implement a solution. All users and services may be affected. We will provide an update as soon as possible.

    provider

  2. investigating

    We're investigating issues with Acuity Scheduling elevated errors.

    provider

  3. identified

    We are currently experiencing a service disruption. We have identified the issue with Acuity Scheduling elevated errors. We will provide an update as soon as possible.

    provider

  4. monitoring

    A fix has been implemented and we are monitoring results.

    provider

  5. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-b7d1f5cd74

Is Squarespace still down?

No, this incident was resolved 2026-06-04 19:30 UTC. For Squarespace's live state, see https://down.guide/squarespace.

How long did it last?

32m, from 2026-06-04 18:58 UTC to 2026-06-04 19:30 UTC, by the times Squarespace posted.

What was affected?

Squarespace named Accounts & Billing.

What caused it?

Squarespace hasn't published a root cause. If it does, it shows here.

Where does this come from?

Squarespace's official status page, https://status.squarespace.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.